Murgado Ford of Chicago

Oil Change Have been going here for several years now. First with my Focus and now with my Escape (which I bought from this dealership). Service was completed as Have been going here for several years now. First with my Focus and now with my Escape (which I bought from this dealership). Service was completed as expected. The staff are professional and friendly. Service was completed in a timely manner. The main waiting area is clean and spacious. Big bay area and many techs make check in hassle free. More

Always receive great service Took my car in for tail repair and oil change. The customer service rep (Essexs) is always, efficient, personable he keeps you informed. Excellent ser Took my car in for tail repair and oil change. The customer service rep (Essexs) is always, efficient, personable he keeps you informed. Excellent service More

Great service Having the right place to have your prized ford gt serviced is invaluable. John and his team were great to work with from scheduling to keeping the ap Having the right place to have your prized ford gt serviced is invaluable. John and his team were great to work with from scheduling to keeping the appointment on track. More

Excellent The vehicle was given its annual servicing. The work was done as promised and within the time frame represented while I waited at the dealership. The vehicle was given its annual servicing. The work was done as promised and within the time frame represented while I waited at the dealership. More

Nicely done Fox Ford Lincoln is everything a car dealer ought to be. Always a pleasure dealing with them. Service was prompt, friendly, and professional. I am Fox Ford Lincoln is everything a car dealer ought to be. Always a pleasure dealing with them. Service was prompt, friendly, and professional. I am a customer for life. More

Satisfied I called Fox Ford for a service appointment, which I did get. However, I was told that my 2016 Ford Fusion was still under an Extended Warranty, but I called Fox Ford for a service appointment, which I did get. However, I was told that my 2016 Ford Fusion was still under an Extended Warranty, but after my car was diagnosed I was told that my Extended Warranty was no longer valid. Therefore, I had to pay for the diagnostic service and unfornately I did not have any funds available to do so. This experince was truly embarrassing, but my service tech Johnny worked the issue out for me and then reached out to me to see if all was well. After his great customer service, I most definethly will return for the work on my car. Thanks to Johnny. More

Hassle free, efficient, courteous Abel was excellent at listening to what I wanted and worked to provide a new car option that fit my lifestyle and my budget. Joe was very courteous, i Abel was excellent at listening to what I wanted and worked to provide a new car option that fit my lifestyle and my budget. Joe was very courteous, informative and helped me in making the purchase possible. More

Good service Setting the appointment was easy. Carlos reviewed my concerns and explained my options. He found the best deal for me. The waiting room was comforta Setting the appointment was easy. Carlos reviewed my concerns and explained my options. He found the best deal for me. The waiting room was comfortable and the bathroom. Clean More

Great Service with patience Mr Dave and Mr Rambo went out of their way to take care of my wife and I. Dave understood what I was linking for and found the care that meet my need Mr Dave and Mr Rambo went out of their way to take care of my wife and I. Dave understood what I was linking for and found the care that meet my needs and wants even sacrificing personal time with his family to take care of us. Mr Rambo research a number companies to get the best financing alternatives for me. He was very patient even redoing the paperwork to close the deal James Rambo also went the extra miles to get me the service warranties that he believe I needed for my car. I now have a used car with new care warranties. Thanks fellas. More

Excellent!!! Excellent service from Carlos and Rubin. They were very polite and made sure they explained everything to me. They made sure I was comfortable with m Excellent service from Carlos and Rubin. They were very polite and made sure they explained everything to me. They made sure I was comfortable with my decisions More