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Murgado Ford of Chicago

Chicago, IL

4.4
1,161 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,161 reviews

March 16, 2019

best of the best fox ford has the best service team out there and the advisor johnny in service is the best ,they were able to get my vehicle in and back on the road i More

by johnny281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
johnny and rich
Mar 18, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Johnny! I'm very happy to hear that Johnny and Rich were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 14, 2019

Oil change Quick Lane oil change was as promised. They also were able to perform so diagnostic work for future maintenance. The vehicle was done in less than an More

by larry1301
Recommend Dealer
Yes
Employees Worked With
Karina
Mar 15, 2019 -

Murgado Ford of Chicago responded

Thank you for sharing your feedback, Larry! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to seeing you again in the future! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 13, 2019

Carlos - Service Manger Extraordinaire Bought new tires. Carlos was great. Was able to get me an even better deal than what was originally quoted. Had service in the past, and the same-- More

by Mary E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 14, 2019 -

Murgado Ford of Chicago responded

Thanks for your outstanding review, Mary! I'm very happy to hear that Carlos was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 13, 2019

Kindness, thoughtful, considerate I appreciated Martha's help with ordering my side mirror. The cashier help with getting me service as well as Essex help with getting my vehicle servi More

by Davidroby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex, Martha and your cashier
Mar 14, 2019 -

Murgado Ford of Chicago responded

David, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 10, 2019

Simply the best I love you guys, great service, always with a smile, great customer service, clean facility, the best, I recommend you all to anyone, I wouldnt go any More

by Shirley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essex, Lewis and Karina, best service ever
Mar 11, 2019 -

Murgado Ford of Chicago responded

Shirley, thank you for the feedback! We are happy to hear about your positive experience at Fox Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Thanks again, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 07, 2019

Quick detailed explanation friendly great communication I came in for oil change and 20000 mile check up. They offered some other services but were not deceitful. Friendly cashier and all around great ser More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo
Mar 07, 2019 -

Murgado Ford of Chicago responded

To say thank you is not enough, Deborah We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Fox Ford Lincoln again! All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 07, 2019

Great services and prices as always. Came in to QUICK LANE, got taken in right away, and Anibal Arroyo, as he consistently does, got me in and out in prompt order, with accurate, courteou More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo, Roberto Mendiola
Mar 11, 2019 -

Murgado Ford of Chicago responded

Francis, we are so glad we could take care of all of your needs at Fox Ford Lincoln. Thank you for giving this feedback; we will be sure to share it with the team! Kind regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 07, 2019

Excellent Service Center Every experience at the Fox Ford Service Center has been excellent for us with our 2015 Ford Explorer. Yesterday I worked with Johnny on an unschedule More

by Hoffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 11, 2019 -

Murgado Ford of Chicago responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Johnny and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 06, 2019

Leaky Tire Had a slow leak on my right front tire. Went to Fox Ford to have the issue addressed. Everyone I dealt with from Fox Ford was accommodating and friend More

by Marcos5355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anibal
Mar 06, 2019 -

Murgado Ford of Chicago responded

Marcos, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

March 06, 2019

Service on seat heaters My appt. was to have my seat heaters fixed because they weren't warming. I was in & out in a little more than an hr. & today my seat heaters are wor More

by Renital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 06, 2019 -

Murgado Ford of Chicago responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Jason Olesnavage | General Manager | 773.687.7800 | JOlesnavage@foxmotors.com

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