Murphy Ford

Service department needs improvement The sales department is great not sure about service department anymore! I have to say past few experiences with the help need some customer service The sales department is great not sure about service department anymore! I have to say past few experiences with the help need some customer service training! At times accommodations have been pleasing but customer service attitude needs improvement! More

Star Status Service Department Bob is knowledgeable, professional, and efficient in attending to my vehicle requests and identifying my repair needs. Getting an appointment is super Bob is knowledgeable, professional, and efficient in attending to my vehicle requests and identifying my repair needs. Getting an appointment is super easy! Just get their app! Murphy Ford in Chester, PA deserves 5 stars because they have exceeded servicing quality and support for my vehicle on several occasions and the service delivery gets better and better!! If you are deciding where to get quality Ford Service...Choose Murphy Ford in Chester, PA. It is conveniently located with an individualized approach. More

Always nice professional service I purchased my car at Murphy and have had all my maintenance and service work done. There always able and willing to get the job done I purchased my car at Murphy and have had all my maintenance and service work done. There always able and willing to get the job done More

Professional, fast service The service department was very professional and great quality of workmanship. I would refer and come to Murphy Ford again. This is and awesome place The service department was very professional and great quality of workmanship. I would refer and come to Murphy Ford again. This is and awesome place More

don dekay was great and he made sure went smoothlly. Don Dekay is always helpful and friendly. He handled everything and answered all our questions. Don made sure all paperwork was in order. He also exp Don Dekay is always helpful and friendly. He handled everything and answered all our questions. Don made sure all paperwork was in order. He also explained everything in the vehicle. More

Murphy Ford experience I have bought 7 vehicles from Murphy Ford. Last year was an Explorer and this year an Edge. Although the Sales personnel (who have all been extreme I have bought 7 vehicles from Murphy Ford. Last year was an Explorer and this year an Edge. Although the Sales personnel (who have all been extremely helpful and professional) my change dealing with Keith is a pleasure More

Fast and Efficient I was able to schedule a time to have a part installed while I waited which was very convenient for me. I have been using Murphy to service my vehicl I was able to schedule a time to have a part installed while I waited which was very convenient for me. I have been using Murphy to service my vehicle’s for over 10 years now More

Service wad. Ok I expect. Them to check all when I go. I normally use this dealer since I have bought my cars from them since they are local and.They have serviced my vehicles very,well.there mechanics,are I normally use this dealer since I have bought my cars from them since they are local and.They have serviced my vehicles very,well.there mechanics,are,experts and do. A great job. More

Quick fast efficient. Great place to take your vehicle Brought car in for an oil change and found a problem that saved me a lot of money in the future. Matt is a great guy to ask for to repair your baby. Brought car in for an oil change and found a problem that saved me a lot of money in the future. Matt is a great guy to ask for to repair your baby. More

Excellent I was totally impressed. I had a situation I was involved in and the service department made sure I was able to keep my commitment for which I am eter I was totally impressed. I had a situation I was involved in and the service department made sure I was able to keep my commitment for which I am eternally grateful More