Music City Honda

The people at this dealership were willing to work with you. I have NOTHING bad I can say. The salesman, the managers in all departments were all great during my experience. They did all they could do to m you. I have NOTHING bad I can say. The salesman, the managers in all departments were all great during my experience. They did all they could do to make our deal work. Something unfortunate happened on my end and I couldn’t complete the purchase and my deposit was returned no questions asked. A well deserved rating is the least I could do. Jimmie More

Great experience! It was quick and easy. Jeff made my experience amazing. Will definitely come back in the future. It was quick and easy. Jeff made my experience amazing. Will definitely come back in the future. More

Quoted me over $600/mo for a 36 month lease. Either they think a Civic Si will only be with around $4,000 the end of the lease, or they had no interest in working with me at all. They should hav Either they think a Civic Si will only be with around $4,000 the end of the lease, or they had no interest in working with me at all. They should have just told me that rather than wasting so much of my time. More

Terrible experience. Short version: the sales manager tried to scoop a sale from a dealership where I'd placed a deposit by offering to beat the other dealership's price Short version: the sales manager tried to scoop a sale from a dealership where I'd placed a deposit by offering to beat the other dealership's price by $300, sight unseen; the actual price was $5,000 higher than the other dealership; the salesman expected me to handle the trade-in by traveling to my credit union (4.5 hours each way) to get a check for the full amount of the pre-approval and bring the check to their dealership, without being able to give the credit union a lien on the new vehicle. I had to explain that's not how trade-ins work. At the end, I had to ask that my car be moved to a closer entrance because I have a severe back injury and couldn't walk the length of the dealership (they'd left my vehicle at the opposite end of the dealership). So many things wrong with my experience. My opinion? Stay away. More

Our family was interested in purchasing an SUV. They had one for a great deal, but we insisted on going home and coming back the next day. Our salesman, Phil Davidson, was nice and willing to work They had one for a great deal, but we insisted on going home and coming back the next day. Our salesman, Phil Davidson, was nice and willing to work with us, but he insisted we at least see the numbers before heading out. After a discussion inside negotiating, we decided to go home and come back later the next day. As we were getting up to go, his sales manager Matt comes in and says "Well you'll need to deposit (a certain amount) in order to reserve this car so we dont sell it tomorrow." I told him "We didn't say we were for sure going to buy this vehicle." Then this xxxxx has the audacity to say "Oh I'm sorry I was told you were and I stayed an hour past closing just to do your paperwork. It's just inconvenient because its already past closing." Well, I apologize for being such an inconvenience when your sly salesman is the one that lied and said we were buying. We insisted on leaving, but your people said otherwise and then you guys told us my wife, 2 babies and I were an inconvenience. Call it good cop, bad cop, call it a selling tactic, or call it whatever you want. I'll call it crappy customer service and you'll never get a recommendation or a car purchase from us. The people my family and I dealt with were decieving liars, but its alright. Carvana offered a better deal for the same car year, make, model, and package, except it didn't have dings, chipped paint or a broken car handle and it was $1000 less than the car Music City Honda was trying to sell us. More

Very professional, bought a new civic and was very impressed. No pressure into buying and the salesman was extremely nice and went above and beyond any expectations. impressed. No pressure into buying and the salesman was extremely nice and went above and beyond any expectations. More

Bought a used Porsche Cayenne in April. The Salesman Evan Ruth went out of his way to get me in this car. The follow up service he provided was great. Thanks again Evan!! The Salesman Evan Ruth went out of his way to get me in this car. The follow up service he provided was great. Thanks again Evan!! More

My daughter happily drove away with a Honda CR-V this morning. Keith and Crystal worked with us through the whole process staying in close contact as we navigated all of the supply chain issues hitting morning. Keith and Crystal worked with us through the whole process staying in close contact as we navigated all of the supply chain issues hitting the country right now. Highly recommend this dealer and these two for your next purchase. More

Great experience. Lew and everyone else was so friendly and helpful. I give them a 10 across the board! I love my new car and helpful. I give them a 10 across the board! I love my new car More