Dealership
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 09, 2017
"Went out of their way to get a traveler back on the road."
- Fred J. YorkI was traveling through on a long road trip with my 2012 Honda Pilot and had power issues. They took me in immediately, found a serious problem that they could fix, without charge, until I could get back home and got me on my way in 1.5 hours! The personal service and mostly, the concern for my predicament, made this a really positive experience.
Read MoreEmployees Worked With
Robert S. and Stephani Houser
August 02, 2017
"Bad experience"
- MjtfMy purchase went fine, but the paperwork had to be redone. Not a huge deal, but then 2 weeks later I was contacted that other paperwork was missed. It has now been over 2 months since the initial purchase and still no license plate. There was also a delay in paying my trade off which cost me money and late payments in my credit report. This has definitely turned me off this dealership and I don't recommend doing business with them.
Read MoreEmployees Worked With
None of the above
July 21, 2017
"The BEST experience anyone could ask for!"
- Addie H.The BEST experience anyone could ask for, from beginning to end! Macy was incredible! I live in Jacksonville, FL and had been searching for my dream car for weeks. I did not have good experiences with several dealerships all over Florida and some out of State. When we found the car I wanted at Music City Honda, I was hesitant because of having to “make a deal” that far from home. Macy was really responsive, answered all of my questions, and put my mind at ease, all through long-distance communication. Macy went above and beyond to help me get what I needed to have for my trade-in and what I wanted to pay for my new car. Once we came to an agreement, I needed to make arrangements to drive from Jacksonville, FL to Nashville, TN. I asked Macy if they would hold the car for me and they did. The following Saturday my husband and I arrived at Music City Honda to find the car was exactly what I was led to believe and it was absolutely perfect! I got chills when I saw it. I was SO happy and relieved! The transaction was seamless and stress-free. I cannot say enough great things about Macy. For those of you who did not have such a great experience, I would give them a second chance and ask for Macy. She is awesome!! Thanks, Macy and Music City Honda!
Read MoreEmployees Worked With
Macy
Featured Inventory
2016 Jeep Wrangler
$32,526
2018 Honda Fit
$19,835
2017 Honda CR-V
$30,235
2015 Hyundai Elantra
$13,699
Photos & Amenities
- Drive-In Service
- Express Service
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Shuttle Service
- Television
- Vending Machines
- Cable TV
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
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