
Music City Honda
Mt. Juliet, TN
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2nd purchase in one month! We've been purchasing our automobiles from Trickett for many years. It's one of the few "Family owned & Operated" dealerships still around. Customer s We've been purchasing our automobiles from Trickett for many years. It's one of the few "Family owned & Operated" dealerships still around. Customer satisfaction is a priority and buying here is always conducted in a relaxed atmosphere by courteous and knowledgeable folks who work hard to earn your business. The service department hours are convenient and the customer lounge always has a fresh supply of coffee, reading materials and Television to make your wait breeze by. WiFi is also available if you want to bring a laptop or other device. We liked our new 2015 CRV so much, we purchased a 2nd one within 2 weeks. More
Trickett Honda - Would recommend to my mother! This was our 2nd purchase from Trickett - and as before, could not be happier with the service and attention. We started out looking at used cars and This was our 2nd purchase from Trickett - and as before, could not be happier with the service and attention. We started out looking at used cars and ended up buying new. During the process we dealt with several folks because of scheduling/multiple visits, etc - but each person, every time seemed to go above and beyond. Anytime we're buying a Honda - Trickett will be the only place we'll shop. More
Excellent Customer Service, Friendly, Respectful I was searching for a used Honda CRV. Trickett Honda is close to my home. I looked at their website at the reviews for the sales staff to see who to I was searching for a used Honda CRV. Trickett Honda is close to my home. I looked at their website at the reviews for the sales staff to see who to contact about keeping an eye out for a CRV that was the year, color & had options we were interested in. Robbie Payne had lots of good reviews. I called & left a message for Robbie. He called me back that afternoon. Robbie was polite and very willing to help even though we had never met. Within days Robbie called me back to follow up. He kept me updated on what was available but never pressured me. He is very knowledgable about Honda vehicles. Robbie will work with you to meet your needs and find you the car that you are looking for. He respects the price range you give him. Most importantly, he is kind, respectable, and works diligently to find the perfect vehicle for you! I highly recommend Robbie Payne at Trickett Honda!!! More
New car dealer Sharon Cooper was most helpful in the purchase we made at Trickett. She was very good showing us the features and answering our questions. Larry in Fi Sharon Cooper was most helpful in the purchase we made at Trickett. She was very good showing us the features and answering our questions. Larry in Finance was also a fine man to handle the sale. Only thing is (and I have experienced this before) the trade allowance is barely adequate. Others I know have spoke of this too. All in all, I look forward to many good years with this car as well as the service they provide. More
Made it Right After a recent oil change, I noticed an oil leak. The service dept. took care to tighten everything up and took full responsibility for any inconvien After a recent oil change, I noticed an oil leak. The service dept. took care to tighten everything up and took full responsibility for any inconvience. More
new car purchase Loved Richard Word. a real "non" salesman salesman. It was actually fun! He was very patient in demonstrating the unfamiliar aspects of the car (co Loved Richard Word. a real "non" salesman salesman. It was actually fun! He was very patient in demonstrating the unfamiliar aspects of the car (code for electronics!). More
Great Service Department personnel They are always kind and considerate. They always explain in detail any problems that arise. I feel like your Service Department personnel is honest.. They are always kind and considerate. They always explain in detail any problems that arise. I feel like your Service Department personnel is honest.......which goes a long ways! More
Great experience. staff very helpful and friendly! I visited 3 different dealerships and decided to buy at Trickett. The first person I talked to was Bill Steed . He is by far the most helpful and info I visited 3 different dealerships and decided to buy at Trickett. The first person I talked to was Bill Steed . He is by far the most helpful and informative salesperson I have met. He goes beyond just talking to you about a car. The second day, Bill was busy so Richard helped me. Bill still took the time to make sure everything going okay. I hope the service department is just as great as sales and everyone I've met. More
Best new car buying experience ever! Sharon Cooper was the best. No pressure, very easy to talk to, and deal with, I will definitely be buying from Trickett Honda again. Thanks Sharon Cooper was the best. No pressure, very easy to talk to, and deal with, I will definitely be buying from Trickett Honda again. Thanks More
Best new car buying experience! I just had the best new car buying experience at Trickett Honda when I traded in my 2013 Honda Pilot LX for a new 2015 Honda Pilot SE because I wanted I just had the best new car buying experience at Trickett Honda when I traded in my 2013 Honda Pilot LX for a new 2015 Honda Pilot SE because I wanted 4WD and the rear entertainment system. It was so refreshing because I had such a horrible experience when I purchased my 2013 Pilot at another Nashville Honda Dealership. I shopped around online and Trickett had the best price and didn't push the extras most dealerships try to add. I got exactly what I wanted at the price I wanted to pay. I highly recommend Bryan Pirtle from Internet sales since he was a pleasure to work with. Thanks again Trickett Honda for my new Pilot! More