Music City Honda

Service ws great. I had a good experience with my recent service visit. I called to make an appointment an they were able to work me in quickly. The service was done I had a good experience with my recent service visit. I called to make an appointment an they were able to work me in quickly. The service was done quickly and correctly. More

Poor customer service It's unfortunate to write a poor review on something that could have been worked out. I purchased a 2018 vehicle at Music City Honda, and the salesper It's unfortunate to write a poor review on something that could have been worked out. I purchased a 2018 vehicle at Music City Honda, and the salesperson left the dealership shortly afterward. I did not receive a second key fob from him at the time I purchased the vehicle and was not even aware there was not a second one until I was leaving and out the door. They will not provide me with one because there was nothing in the paperwork to specify that I was to receive another one. I've spoken to many people now at the dealership, but the person I wanted to talk with refuses to return my call: the manager, James Poole. I will not refer your business to my friends even though I like my car. This seems like a very small expense to a large dealership and a gesture of good faith to ensure everyone is happy with their purchase. Again, it's just regrettable that such a seemingly small item would get in the way of an otherwise pleasant experience. More

service review People were friendly. I was taken in right away and the work was done in a short period of time. The new building is 100 times nicer than the Madiso People were friendly. I was taken in right away and the work was done in a short period of time. The new building is 100 times nicer than the Madison location and it is more convenient for me More

Good Experience Nice very new dealership. Buying any car is a painful tedious experience. This is as good as it gets. Think I got a reasonable deal on the new Pass Nice very new dealership. Buying any car is a painful tedious experience. This is as good as it gets. Think I got a reasonable deal on the new Passport but left money on the table. That is purely my fault. Salesman was good and knowledgable about their product. Would recommend Dreu Fowler. He is a good salesman. Negotiations and pulling all things together, signing paperwork and financing took too long, but I was in the dealership on a holiday and they were busy. Would recommend this dealership if you are interested in a Honda. We will have to see how service works...but I have confidence that all will be ok. More

Very impressed! Christian Hunt, our Sales Representative, was a pleasure to work with. He was very courteous and provided detailed product knowledge that allowed me to make an informed decis Representative, was a pleasure to work with. He was very courteous and provided detailed product knowledge that allowed me to make an informed decision. The credit process was professional, yet comfortable. And the facility was immaculate. No regrets, whatsoever! More

Purchased a new Passport. Andrew Perry was very helpful through the whole experience. I would recommend Music City Honda if your looking for a new Honda. through the whole experience. I would recommend Music City Honda if your looking for a new Honda. More

Location was convinient. Customer service was fantastic. Venue was great. Overall it was a great experience. I especially would like to thank TG Greer for making my experience so pleasant. Venue was great. Overall it was a great experience. I especially would like to thank TG Greer for making my experience so pleasant. More

Excellent service and professionalism! Make sure you ask for Rodney, he rocks! Thanks Music 🎶 City Honda! My experience was awesome and I appreciate you all😃 for Rodney, he rocks! Thanks Music 🎶 City Honda! My experience was awesome and I appreciate you all😃 More

New Location The new location in Mt Juliet is beautiful. The gentlemen we dealt with were professional and kind. DeAndre did an outstanding job helping us get the The new location in Mt Juliet is beautiful. The gentlemen we dealt with were professional and kind. DeAndre did an outstanding job helping us get the Pilot we wanted. More

Purchased 2019 CRV Macy, Carter, and Fred, the 3 people with whom we were primarily involved during the process of purchasing this car, were all a joy to work with. The Macy, Carter, and Fred, the 3 people with whom we were primarily involved during the process of purchasing this car, were all a joy to work with. Their enthusiasm, knowledge, desire to be of service, and lack of pressure to purchase made this the best car buying experience we have ever had. We had contact with several other folks during this experience. One of these was Austin who, since Carter was involved with another sale at the time we arrived to pick up the car, selflessly stepped in to spend the time needed for us to complete the purchase. We were very pleased with this entire car buying experience from beginning to end at Music City Honda. More