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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

September 24, 2021

If they were more fair to customer when dealing on trade. In and used car purchase More

by cusoon1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Devries, Eric Nelson
Oct 11, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I apologize that your experience was less than exceptional. Your feedback means a lot to us. Is there anything specific that we could do to ensure a 5-star experience for the future?

September 24, 2021

Helpful, courteous and didn't have to wait long for my oil change. Waiting area was clean and comfortable with nice amenities More

by DACLOWN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Ella and our entire Service Team the opportunity to earn your business!

September 24, 2021

Friendly, patient, and attentive salesman. Great communication. Easy buying process. Good overall car buying experience. More

by dvanoveren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Austin is one of the best in the business and we are lucky to have him on our team! Thank you for giving us the opportunity to earn your business!

September 23, 2021

Very pleasant and efficient the service here is very welcoming. that's why I will always return. More

by MELRUOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
Sep 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review and for allowing us to earn your business!

September 23, 2021

I went in to get a routine oil change and it was quick and easy! Didn’t have to pay anything because of the warranty I have. Great service! More

by brandie.baldus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Sep 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your business! We appreciate you!

September 23, 2021

Appreciated the efforts to work us in and make sure everything was up to speed. More

by REVTWA
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Sep 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

The My Auto Group thanks you for your business and kind review!

September 23, 2021

So friendly and fast service. Love this place. Oil changed are quick and great quality More

by Scott & Rikki Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for stopping by The My Auto Import Center for your oil change! We appreciate your business!

September 23, 2021

Im not much for words butt I was real satisfied with my visit Everybody was real friendly and helpful More

by JERRY_HERSHBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to give us such a kind review! We appreciate your business!

September 23, 2021

The work was done in a timely manner and everything was very clean when they were done. Paul the parts manager is absolutely wonderful to work with and was a great help from ordering the parts to making su More

by ERICDSUNDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul from parts department , Byrd Harderman Jr
Sep 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! Very glad that you had a great experience with us!

September 22, 2021

Super helpful AJ answered all of my questions and not to mention he was super patient. More

by shantaldl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Storck
Sep 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for trusting AJ with your business! The My Auto Group appreciates you!

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