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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,761 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,761 reviews
Verified Customer
September 13, 2021
Always professional and an outstanding team. Upfront and great prices. I would purchase another vehicle from this dealership. great prices. I would purchase another vehicle from this dealership. More
by sgenschaw
September 13, 2021
Always professional and the wait time is minimal. The inspection report is great. I did notice that the fee for the oil change has increased more than expected. inspection report is great. I did notice that the fee for the oil change has increased more than expected. More
by MARK@ORSHALRDPRODUCTIONS.COM
Employees Worked With
Olivia Kasper
September 13, 2021
The people are very friendly and nice easy to talk to get your questions answered wasn't happy about not getting floor mats and a empty tank of gas or quarter tank we had to drive back to white cloud we left your questions answered wasn't happy about not getting floor mats and a empty tank of gas or quarter tank we had to drive back to white cloud we left a full tank in the car we traded in and the Best floor mats you could buy More
by chi_rican20
Employees Worked With
AnDre' Coffee, Jacob Childress
September 13, 2021
Two issues: The percent of interest on a loan was changed and we were a little blindsided being told just before signing for a loan. We feel the signed document (7-29-21) we had with the 0% interest changed and we were a little blindsided being told just before signing for a loan. We feel the signed document (7-29-21) we had with the 0% interest should have been given to us but it wasn't. The additional packages that are offered by the finance people: No written documents to view before saying yes to any of them. All you get is a verbal review on an iPad which is very hard to see. This led to incorrect information being told to us and no discussion of details and exceptions in these packages was discussed. These packages have a lot of detail to read and should be given to the customer to read before signing anything. Otherwise everything was great. More
by sgbaker2014
September 11, 2021
Everybody there was very friendly efficient and everything was clean and I got great service. The staff was very helpful and I ordered something to the parts department they fulfilled the order rig everything was clean and I got great service. The staff was very helpful and I ordered something to the parts department they fulfilled the order right away and got it right out to me so all in all the experience was very enjoyable. More
by Denisemollenhauer
Employees Worked With
Jeremy Bliss
September 10, 2021
After I had an issue with a new vehicle, the sales department went above and beyond to make sure things were taken care of properly. department went above and beyond to make sure things were taken care of properly. More
by GOLDIEBEEN
Employees Worked With
Austin Smith and John Moorhead, Beth Smith
September 10, 2021
Oil change is not competitive with specialized oil change places. I was glad that I did not have to pay for it! The actual service was fine places. I was glad that I did not have to pay for it! The actual service was fine More
by EGGLETON3
Employees Worked With
Rob Gould, Jeremy Bliss
