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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,761 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,761 reviews

September 10, 2021

Very clean and friendly staff. I always enjoy the waiting area with complimentary coffee and popcorn. I would definitely recommend this dealership for customer service. More

by Highlander86
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter, Olivia Kasper
Sep 13, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! We are happy that you are able to wait comfortably in our waiting area!

September 09, 2021

Great service on time and great waiting room. Nice reports, free car wash nice building sales people that follow up. No backups or crowded areas More

by GOGERST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas, Jeremy Bliss
Sep 10, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! The My Auto Group appreciates your business!

September 09, 2021

Great service, and friendly staff. Sometimes the wait is long. But at least they have the massage chairs, popcorn, and coffee to pass the time. More

by johnbuth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for trusting The My Auto Group with your business. We are sorry to hear that the wait was longer than usual. If there is anything that we can do to provide our future guests a 5-star experience, please let us know!

September 09, 2021

We have been pleased with service after buying our 2020 Subaru. The service team is courteous and the work is done well. We appreciate the clean waiting area, and being able to get a cup of coffee. Tha More

by DAWNTHORSTENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for trusting The My Auto Group and My Subaru of Muskegon with your new 2020 Subaru purchase! We hope that you are enjoying your new vehicle!

September 09, 2021

Service Technician Sam was professional and easy to work with, did a great job! Facilities were super clean and comfortable, with a couple of places to do some work as well. More

by danogren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are glad that we could provide a place for you to work while you wait! Thank you for trusting Sam with your business!

September 09, 2021

I appreciate the service department and how they explain what is going to be done to the car as well as keeping me informed on any additional work they discover needs to be taken care of. I trust their wor More

by TSIEFERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember the names.
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! We like to keep our guests as informed as possible while waiting! Thank you for trusting The My Auto Group with your business!

September 09, 2021

Very good car buying experience. Friendly staff. Huge thanks to Will Smith for is time availability, and advice. Thanks for making it easier for us. More

by Bassidiki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski, Bekah Wehman, Will Smith
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business! Will is great at what he does and we are happy to have him on our team!

September 08, 2021

Everyone very friendly I came in with my grandsons car it is in bad shape and I know it but I had brakes when I came in. I have none now More

by PACKERGIRL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review and we are sorry that your most recent visit did not both meet and exceed your expectations. We do appreciate you trusting our team with your business!

September 08, 2021

Quick and timely, shuttle service very much appreciated. Keto was very accommodating and made the day! Its never fun being without wheels, but Keto made it enjoyable! More

by MARCUKAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keto /. Shuttle driver
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your experience!

September 08, 2021

Had a great buying experience. Andre was very helpful and informative. Everyone from the finance guys, Bill and Greg to Andre were extremely professional from the start. I would highly recommend Subaru of Mu More

by andrew.m.carlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AnDre' Coffee, Bill Ferry, Heather Mattice, Mike Geesaman
Sep 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving the sales personnel from My Subaru of Muskegon the opportunity to earn your business!

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