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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

June 24, 2021

Attentive to your needs. Listens to you and doesn’t talk over you. More

by PAM.GRADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were 100% satisfied with your most recent visit to our dealership and with your Sales Specialist, Katie Brown. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 24, 2021

Not much for personal attention. Tried to schedule an appointment for something specific, person answering phones was rude and didn't send me to right person. I called back to service and they put me th More

by JSIERSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent visit. Please contact our Service Director, Javid Zahir via email at jzahir@themyautogroup.com or our Assistant Service Director, Jim Pruitt at jpruitt@themyautogroup.com so we may remedy this situation.

June 24, 2021

Always seems friendly, helpful. The dealership is clean and everyone I go for service it is usually expedient and the service people keep you updated. More

by Lindiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We are so happy to hear that you were 100% satisfied with your most recent visit to The My Auto Group. Thank you for trusting our team with your business!

June 24, 2021

We continue to bring our vehicles here for all maintenance and service. It is worth the drive from Holland! Heather and Byrd have been consistent friendly faces at the shop. The work is efficient More

by MEGAN6340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Byrd Harderman Jr
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review! We love hearing you were pleased with your most recent visit to our dealership. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 24, 2021

I brought my Forester in for a recall. It was fast and easy to make an appointment. My repair was completed in less than an hour. More

by MERRILJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We are so happy to hear that you were 100% satisfied with your most recent visit to The My Auto Group. Thank you for trusting our team with your business!

June 24, 2021

My experience has been superb from both the time I purchased my 4-Runner and throughout the years of service required to keep my vehicle running. More

by IRMGARD.COOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were 100% satisfied with your most recent visit to My Toyota of Muskegon. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 24, 2021

They always treat you like you’re someone special there. They are so nice & they don’t do needless repairs. More

by Leona
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Leona, thank you for the five-star review! We love hearing you were 100% satisfied with your most recent visit to My Toyota of Muskegon. Thank you for trusting The My Auto Group with your business!

June 24, 2021

Done promptly and in surprisingly short time.. I am not sure that a one hundred and fifty some price for an oil change and air filter is the best option for those two services. More

by FRCHELICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. We have forwarded your suggestion to our management team. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 24, 2021

Brought my wifes Subaru in for recall work. As given a 2 hr estimate for repair time. It was done in about a hour and was on my way. More

by dahunt0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Byrd Harderman Jr
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review! We love hearing you were pleased with your most recent visit to our dealership. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 24, 2021

Got me right in and got the Oil change and tire rotation done in record time. Very very happy with the star till the finish including settling up. Service desk informed me of everything done to my vehicle a More

by jsadd96463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mattice
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

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