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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

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Employees
Reviews
Vehicles
4.6
4,720 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! ...
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,720 reviews

March 03, 2023

Great communication and service. I would certainly recommend My Auto Import Center if you are in the market for a new vehicle. More

by jhd89
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

March 01, 2023

I called with a problem and they got me right into an appointment and had my tire repaired in 10 minutes. Super happy! More

by amandahopkins84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
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Mar 01, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

March 01, 2023

Couldn't be happier with my purchase from Katie Brown. She was very knowledgeable about the car and answered all my questions, seemly before I even asked! My experience was top notch. I would recommend th More

by BW Arizona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Brown, Eric Nelson
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Mar 01, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear Katie created a positive car buying experience for you! We appreciate you trusting us with your business.

February 28, 2023

sorry, but I don't know the names of any body I worked with. sorry More

by kb8kb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Boss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

February 28, 2023

They are professional and very helpful and polite people. Did not spend much time in service because jobs were done so quickly. More

by FILE62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mattice, Heather Marciniak
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Mar 01, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

I've had my vw's serviced at the Import Center for years. I now live nearly an hour and a half away but always come back to Muskegon because they do an exceptional job. More

by wcoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew- VW Tech
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Mar 01, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

February 28, 2023

Great job, My! Was in and out in a little over an hour for a scheduled oil change/service. Greeted with a nice personality as I was checked in. All good! More

by theintruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

February 27, 2023

They are better than what they use to be. Definitely better than other car dealerships. More

by guardiolabecky
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Feb 28, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We appreciate you trusting us with your business!

February 27, 2023

The receiving process was quick and professional. The service was performed as promised and communication was excellent. More

by manz1jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

February 27, 2023

The dealership initially did not order all the parts required to repair my auto. They quickly rectified the situation and Ella, my Service Advisor was instrumental in getting everything straightened aro More

by jfsabrocci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
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Feb 28, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear Ella created a positive service experience for you! We appreciate you giving us the opportunity to earn your business.

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