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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
July 12, 2018
Over priced oil change, greasy finger prints left on car Surprised with price of oil change was told it would take s half hour took 1 hour, went to get into car and I have a white 2018 crosstrek and the mech Surprised with price of oil change was told it would take s half hour took 1 hour, went to get into car and I have a white 2018 crosstrek and the mechanic left greasy finger prints on door handle and door . I will have my husband do my oil changes going forward. More
by taraklingel
Verified CustomerEmployees Worked With
Frank Siebart
July 12, 2018
Always great service I don't know how they find such kind, friendly and caring people, but the ENTIRE staff at My Import Auto is amazing. I always feel like I am the most I don't know how they find such kind, friendly and caring people, but the ENTIRE staff at My Import Auto is amazing. I always feel like I am the most important thing going on, and that they genuinely appreciate our patronage! More
by MURT
July 12, 2018
15,000 mile check up Drove in with out an appointment and was in and out in 40 minutes. The service person was very friendly and made sure I was happy before I left. Tha Drove in with out an appointment and was in and out in 40 minutes. The service person was very friendly and made sure I was happy before I left. Thank you. More
by wbrummitt
Employees Worked With
Whoever was working the Toyota service desk Tuesday noon.
July 12, 2018
Thumbs Up My experience was smooth sailing from setting up the service appointment to completion. The staff was extremely friendly and informative. The estima My experience was smooth sailing from setting up the service appointment to completion. The staff was extremely friendly and informative. The estimated wait time was amazingly minimal. In fact, it was less time then estimated. I would highly recommend allowing My Auto Import Center the opportunity to service your next auto service need. You will be impressed. More
by kgpaul
Employees Worked With
Mickala VanDop
July 12, 2018
The Pros Know So I was having trouble starting my Outback. Sometimes it would fire right up. Sometimes it was as dead as a doornail. That's when I visited the loc So I was having trouble starting my Outback. Sometimes it would fire right up. Sometimes it was as dead as a doornail. That's when I visited the local O'Reilly's store to have my electrical system checked out. After I did, they told me that my battery was fine. Same for the starter and alternator. I drove home without problem, but when I attempted to restart my car in the garage, it wouldn't turn over. The next day I took my vehicle to My Subaru (My Auto Import Center). The pros there found that there was a dead cell in my battery. And because I had purchased it at a Subaru dealership in Ft. Myers,--guaranteed-- there was no charge for the replacement. I am more than a happy camper. I am an ecstatic camper. More
by LENBUCK298
Employees Worked With
Frank Siebart, Mike Udell
July 11, 2018
Great dealership! We came in knowing exactly the kind of vehicle we wanted, Vince was very helpful and fun to work with. I got a great price for a trade-in of my truck We came in knowing exactly the kind of vehicle we wanted, Vince was very helpful and fun to work with. I got a great price for a trade-in of my truck and drove away in our new vehicle in about 2 hours. The guys made it happen and we are super grateful. I will definitely recommend this place to anyone. More
by Mannymo6
Employees Worked With
Vince Devette
July 11, 2018
Routine service - great experience I stopped in for an oil change, inspection, and tire rotation. They do a very comprehensive inspection and return a sheet to you with how your car fa I stopped in for an oil change, inspection, and tire rotation. They do a very comprehensive inspection and return a sheet to you with how your car fared. I had no appointment, but was back out the door in an hour. They are always friendly and knowledgeable More
by BSTERENBERG
Employees Worked With
Frank Siebart, Heather Mattice
July 11, 2018
Oil change and tire rotation Having just moved to this area, I did not know what to expect from a new service department. I really appreciated the friendly and quick service. I Having just moved to this area, I did not know what to expect from a new service department. I really appreciated the friendly and quick service. I will definitely return in the future as needed. More
by MAMIETHREE
Employees Worked With
Tyler McKellar
July 11, 2018
24000 Mile service I scheduled my service on the Subaru App and was pleasantly surprised how easy that was. I expected the service to take an hour or more. But they got I scheduled my service on the Subaru App and was pleasantly surprised how easy that was. I expected the service to take an hour or more. But they got me right in and within a few minutes had shown me the condition of my filters, etc. I was out in less than 45 minutes. More
by Beth615
Employees Worked With
Heather Mattice
July 11, 2018
Smooth, efficient service Overall please with service. Was quickly able to obtain a date that worked for me as well as have a loaner vehicle making servicing my vehicle quite Overall please with service. Was quickly able to obtain a date that worked for me as well as have a loaner vehicle making servicing my vehicle quite Simple around my work schedule. More
by wadeengers
Employees Worked With
Mickala VanDop
