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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,795 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,795 reviews
June 01, 2018
Always great service It'll be four years this month since we purchased on 2014 Outback at My Auto Import Center. Every experience we've had at My Auto, from shopping, to p It'll be four years this month since we purchased on 2014 Outback at My Auto Import Center. Every experience we've had at My Auto, from shopping, to purchasing and now maintenance has been outstanding. I have always been pleased. And I recently purchased replacement tires at My Auto Import Center => quality, price and service were the best deal around and now my Outback handles like it was new. More
by lmlenich
Verified CustomerEmployees Worked With
Mark Leutzinger, Austin Gressett, Jimmy Groesbeck, Frank Siebart, Heather Mattice, Byrd Harderman Jr, Will Smith, Mike Udell, Mickala VanDop
June 01, 2018
Super Easy, In and Out! Worked with Mike Hudak, and was in and out in one short afternoon! I told him what I wanted, and he showed me only cars that met those parameters. Worked with Mike Hudak, and was in and out in one short afternoon! I told him what I wanted, and he showed me only cars that met those parameters. Mike used anew computer program that was very beneficial in arriving at my targeted out the door cost. Very knowledgeable, friendly, patient, and answered all my questions. Would highly recommend requesting Mike on your next visit to My Auto Imports in Muskegon. More
by Charlie
Employees Worked With
John Gongalski, Bill Ferry, Tyler McKellar, Mike Hudak
May 31, 2018
Too long of a wait for service Even though we had a scheduled appointment, the wait for the work done far exceeded our expectations. The service personnel were friendly, but no reas Even though we had a scheduled appointment, the wait for the work done far exceeded our expectations. The service personnel were friendly, but no reason was given for the extended wait. More
by jwujkowski
Employees Worked With
dont know
May 31, 2018
Helpful Rob was very helpful finding a reliable vehicle for me and my family. It's everything I wanted and more. The team at my auto imports was very nice and Rob was very helpful finding a reliable vehicle for me and my family. It's everything I wanted and more. The team at my auto imports was very nice and respectful. I would refer my auto imports to anyone. Thank you Rob More
by MyAutoImports
Employees Worked With
Rob Gould, John Gongalski
May 31, 2018
Prices/experience This was probably the last time we are using my auto. The prices and the experience I had last time were the final straw. We will be buying our next This was probably the last time we are using my auto. The prices and the experience I had last time were the final straw. We will be buying our next Subaru elsewhere. More
by annamparks
Employees Worked With
I don’t know
May 31, 2018
Buying a new Outback Was Easier Than Expected After a lot of on-line research, it was a good experience to finally test drive a 2018 Outback and Austin G. offered that we could drive it home for a After a lot of on-line research, it was a good experience to finally test drive a 2018 Outback and Austin G. offered that we could drive it home for a few days (we didn't). Very competitive pricing and, since the Premium model and color that we wanted was not on the lot, they obtained it within one week from another dealer. Immaculately detailed for pick up. Austin is great! More
by Grampster
Employees Worked With
Austin Gressett, Jimmy Groesbeck
May 31, 2018
A pleasure to get an oil change Lap top available with free wi-fi. Pop with pretzels and pop-corn, TV. Comfortable seating. A pleasant experience with a heads up on service progre Lap top available with free wi-fi. Pop with pretzels and pop-corn, TV. Comfortable seating. A pleasant experience with a heads up on service progress, Very clean bathroom, and a nice showroom to browse. I actually enjoy getting an oil change there. More
by llarson248
Employees Worked With
Frank Siebart, Byrd Harderman Jr, Kevin Sackett, Mike Hudak
May 30, 2018
Smooth and Easy I was Shopping at the end of the model year and looking for a certain model in limited supply... Rob was very helpful, quick replies for questions, n I was Shopping at the end of the model year and looking for a certain model in limited supply... Rob was very helpful, quick replies for questions, no hassles, straight forward pricing. This was a best new car buying experience! More
by granpy
Employees Worked With
Rob Gould, Vince Devette, Mike Geesaman
May 30, 2018
Wonderful place to get your new car! I had such a wonderful experience here it is very clean, super helpful staff, and anwsered all of my questions. i had the pleasure of working with Joh I had such a wonderful experience here it is very clean, super helpful staff, and anwsered all of my questions. i had the pleasure of working with John Brimmer and Bekah Wehman and they helped me get into my new car before I had to get to work. they gave me a great deal on my new car and helped me find a loan that fits my needs. I highly recomend John for your sales person he was very friendly and super helpful. More
by Snek_mum5
Employees Worked With
Bekah Wehman, John Brimmer
May 30, 2018
Bought a used car Shadric Hawley was a pleasure to work with. He was knowledgeable , authentic and polite. I would feel very comfortable referring people to him. Isab Shadric Hawley was a pleasure to work with. He was knowledgeable , authentic and polite. I would feel very comfortable referring people to him. Isabel Blake-Evans More
by bbb333
