"First time buyer"
Very helpful with a first time buyer. Did not feel pressured like at some used car lots. Fair with negotiations. Thankful that staff stayed after closing to help us close the deal!
"Seemingly Quality Vehicle at Great Price"
I bought an older Ford truck. Was in the market to lower my monthly payment while still getting a reliable vehicle. Brad was very upfront about the issues with the truck and explained it’s value mechanically. The truck fit perfectly what I was looking for and they were straight with me. Very happy I made the trip from Traverse City. Would definitely recommend due to honesty about the vehicle whether you are looking for an older vehicle or something newer!
"What a experience"
I went to my Auto looking for something very specific. My salesman was Fred hill I explained my situation and what i was looking to spend. Fred found me exactly what i was looking for. Him and Alex went the extra mile to make sure my payments were even cheaper than what i was looking for. I would most definitely recommend. Going with Fred at My auto. He is a Great guy that is very friendly and will go the extra mile for anyone he does business with. Thanks Fred and Alex at My Auto i will be seeing you again...
"Very understanding an patient"
Great team to work with. Not pushy and I found a great vehicle. I was surprised at the price and am very happy with my purchase.
"Treated like Family"
Excellent customer service! John Brimmer gave us all the tools we needed to make an informed decision up front without us needing to ask for it. My boyfriend and I were treated like family and we felt it. The team over at the pre-owned lot made the entire sales process so easy and I also appreciated Brandon coming out to greet us while we were asking questions and congratulate us when we went in to purchase. John was very responsive to questions via text or e-mail. Overall, excellent experience!
I went into My auto imports with a friend to look at cars actually for her. I saw a Jeep they had on thier lot that I fell in love with. Wasn’t actually looking to get a new car but they worked with me and made it happen. Great dealership to work with would recommend anyone looking for a car to stop in!
"Close the deal"
My experience with Fred Hill and this dealership was great. He stayed late on the clock to close the deal knowing we were in need even though we were at another location then what he usually worked out of. He seemed like he just wanted to make sure we got into a vehicle that best suited our needs and followed up after our purchase to make sure we were happy with it. Highly recommended.
"Great place to be treated like family and not a customer! "
I and my family were treated like family at this dealership and left feeling great in a used vehicle that was a great deal! Couldn't be more happy with Brad and Alex, thanks again for making the experience memorable!
"Roy is the bee's knees"
I bought a Toyota Prius in May, and I love it. Roy was my sales guy, Alex was the financial guy, and Dez Burley also helped a TON. (Also, a super nice girl named Angela!) They were all great/helpful/friendly/welcoming, and Roy really went above and beyond with customer service.
My old car had broken down that morning, and they were able to get me a better car that same day. Definitely recommend this place.
Thank you!! :)
"Honda Pilot "
Very good experience!
Charlie, Tim and Becca stepped up and made it a great experience!
It was the fastest transaction I ever went through. I buy a car every 2 years and Becca was very prepared.
Thanks for taking care of me!
Other Employees Tagged:
, Becca in Finance, Charlie-Sales Manager