My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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I had an accident in Ludington MI on Valentine's day -- it was a Friday, snowing and late in the afternoon. Having recently moved to the west side of the state from Midland, I decided to have my car to -- it was a Friday, snowing and late in the afternoon. Having recently moved to the west side of the state from Midland, I decided to have my car towed to My Auto Import because they were the nearest Toyota dealership in the area. This was the second Toyota vehicle I had purchased and my prior experiences with Toyota dealerships were at the highest level and assumed that since it was a Toyota dealership, I would receive the same level of service. I was connected to Kelly Peterson and she made arrangements to have a car waiting for me since my car could not be driven. The tow truck made it to the dealership at 6:00 p.m. -- closing time. There was a salesman still there, unfortunately I did not get his name, but he went out of his way to find the paperwork Kelly had left and got me in the car so I could get back home. The next day, Saturday, I spoke with Kevin, in Service, and found out that the dealership did not have a body shop. There was a collision shop next door and he said he would get my car over to them on Monday so I could start the process of getting it fixed. So the point of this review is that even though my car was not being fixed by the dealership, they went out of their way to make sure I had a vehicle to use and got my car to where it needed to be. The staff I came in contact has been very helpful and professional and I look forward to knowing that they will take good care of me in the future when I need to have my car serviced. More
HI,,,,I rated so highly because I was very happy with My Import and my salesman Jimmy. I was very nervous about buying a new car this time of the year, with our Michigan bad weather. Jimmy spent time with Import and my salesman Jimmy. I was very nervous about buying a new car this time of the year, with our Michigan bad weather. Jimmy spent time with me, being so nervous about having the right car for the icy roads. My new Nissan is perfect, handles very well, and is a great looking car. Everyone that work @ My Imports was helpful and fun to work with!!! Barb Vander Wall Grand Haven MI More
Our experience at My Auto Imports was awesome. This is our second vehicle purchase at this dealer, and this last visit was our best. Katie was very friendly, helpful, and honest about her limited truck k our second vehicle purchase at this dealer, and this last visit was our best. Katie was very friendly, helpful, and honest about her limited truck knowledge. We very much appreciated her honesty. Because of our recent experience, we have scored Katie at a 5 for all survey questions. More
Before I came to My Auto Imports, I had never purchased a new car. I didn't know any of the steps to take to find what I was looking for. Katie Brown sat down & reviewed all the perks of her brands that she new car. I didn't know any of the steps to take to find what I was looking for. Katie Brown sat down & reviewed all the perks of her brands that she thought would fit me & my lifestyle- Nissan & Volkswagen. After some consideration, I really wanted to look into Volkwagen. She let me test drive a Jetta as well as a Passat which I took home for the night. I was hooked on the Passat- it was fancy, spacious and everything I wanted. Unfortunately, I didn't have any car history. So Katie began to work and found a wonderful deal with Nissan so I could get a car that fit my personality and one that was so similar to the Passat that it didnt even make a difference. On top of that- she got me the remote start and the Nissan in black which were my main requirements in a car (as little as they seem). Katie took on the workload for me so I didnt have to stress and worry about what I was going to do next. She found every option available and got me into my first brand new car in just 8 days- which I thought, was going to be difficult seeing as how I work 40 hours a week. I would most definitely recommend going to My Auto Import & seeing Katie about getting a new car; she cares about what you need, what you want & the little things you didnt think mattered. And at the end of the day, I get to lease a brand new 2014 Nissan Altima under complete warranty so I don't have to worry about absolutely anything. I love my Nissan Altima & would recommend going to Katie if you are looking to get into a brand new car at an affordable price. Anything is possible here! Thanks, Katie- We will be back to get my fiancee into a car very soon! More
My wife and I have purchased three cars from dealers in the past 7 years, we have often looked at new or used cars around the country and have always felt pushed, or the sales rep wasn't listening to what the past 7 years, we have often looked at new or used cars around the country and have always felt pushed, or the sales rep wasn't listening to what we wanted or needed. This was the first time that we didn't have that feeling. We felt like it was to easy to be true. The dealership was very quick to have everything ready to purchase our car and didn't feel pushed to purchase any "extras" We traded our Kia in and honestly felt like we may only get $2,000 for it but Jimmy called and said they had offered us 4 which made purchased a used vehicle that much easier and less stressful as far as payments. I would highly recommened going here. The whole team did a great job. Thanks guys More
Katie is awesome. She alone was the reason I purchased my 2012 Tourag. Her interest in making sure I was getting the car I wanted and working to make the price right for me was outstanding, She continues my 2012 Tourag. Her interest in making sure I was getting the car I wanted and working to make the price right for me was outstanding, She continues to follow up to make sure everything is to my satisfaction. She is awesome. I would recommend her to anyone that is thinking of purchasing a vehicle from My Auto. More
I went in, and was greeted promptly upon entry. My sales person was great, relatable, knowledgeable, and did all he could to get me the best deal. He went above and beyond. The dealership was clean, and h person was great, relatable, knowledgeable, and did all he could to get me the best deal. He went above and beyond. The dealership was clean, and had every vehicle that would have wanted to look at. They were quick with a test drive, and explanation of all cars talked about was given. Even offered a several day overnight test drive to let me confirm if I liked the car. I will recommend this dealership, and Andre to all looking for a new car! More
The Subaru I now drive is a 2001 Outback. Previously, I owned a 1988 Subaru wagon. I purchased the Subarus because the size and style of the car fits my lifestyle, because the car is reliable, and because owned a 1988 Subaru wagon. I purchased the Subarus because the size and style of the car fits my lifestyle, because the car is reliable, and because the car lasts forever. Regular maintenance is part of the reason a Subaru lasts forever! When I purchased my cars, the dealership was under a different name and had a different owner. I "moved" to the new location with the new owner. I would never consider doing anything else. The fellows who work on my car KNOW my car. The service manager, Frank, knows me when I call. I feel that Frank has never steered me in the wrong direction. When he and the repairmen recommend something, it is done with consideration for my budget and my safety. Frank "warns" me ahead of a big repair ("Next time you come in for an oil change, it will be a good idea to . . . .). They say that my car can last another 100,000. :-) But if it doesn't last that long, the first place I'll look for a new car is at My Auto Import Center. My brother just bought a new Su there this winter. More
My Nissan had a faulty wiper transmission so I asked about getting it fixed while in for a routine oil change. They ordered the part and I went back 10 days later to have it replaced. While there, the s about getting it fixed while in for a routine oil change. They ordered the part and I went back 10 days later to have it replaced. While there, the service department realized they had ordered the wrong part so I ended up having to go back another 8 days later. Though I had to make an extra trip, the service was excellent from the start and they made sure I was satisfied before I left. Being a mother of two small children, I appreciate the seperate play area for the kids and they provide beverages, snacks, TV, internet, and reading material of all different tastes. I highly reccommend My Auto time and time again. More
Great dealership, clean, friendly staff who are very knowledgable. Finished my repair quicker than originally expected and gave me a loaner car to drive. Toyota service advisor was great! knowledgable. Finished my repair quicker than originally expected and gave me a loaner car to drive. Toyota service advisor was great! More































