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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

October 20, 2022

We had our 2022 Toyota Rav4 in for its 10,000 mile oil change this summer and notified them of an annoying noise we were hearing when we reached 50 mph. They couldn't find the problem and we were stuck wi More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javid Zahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Kristi! We're so glad to hear that our service team took such good care of you! We appreciate you trusting us with your business.

October 19, 2022

Our Service Representative was amazing. He even got us a shuttle for us to go to breakfast while they did the installation on our vehicle. More

by psadenwater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 19, 2022

I appreciate the attention given by Justin at your facility. I feel he has my back. The one comment I would like to add is your cost to rotate tires is too high. The mechanics can rotate the tires whi More

by conawayr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Troyer
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We appreciate your feedback. Thank you for giving us the opportunity to earn your business!

October 19, 2022

I was in the dealership 4 hours, I never received updates. I had to constantly inquire as to the progress on my repair. Poor customer service. More

by UWALKERCYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Bliss
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We appreciate you taking the time to bring this to our attention. We're sorry to hear about your recent service experience with us. Our Assistant Service Manager, Jim Pruit, would be happy to help if you need any further assistance. Please give him a call at your earliest convenience: (231) 291-1428

October 18, 2022

Brought my Crosstrek in for an oil change. Was in and out in less than 30 minutes! Everyone was very friendly and helpful 😊. More

by louanned123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 17, 2022

Everyone was great, moved fast, checkout was quick, great experience overall. Would recommend to others More

by CLPTHOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

October 17, 2022

The service manager was very friendly and assisted me in getting what I needed done. However, I wish I had been told that my tires needed to be replaced before they were rotated - which is why I was there. More

by TEBENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We appreciate you taking the time to share your experience with us! We shared your feedback with our Assistant Service Manager, Sam Six. If you need any further assistance, please let us know and we'll have a Service Advisor reach out to you. Thank you for giving us the opportunity to earn your business!

October 17, 2022

Larry is the most competent, customer focused service advisor I have ever worked with! I have complete faith that he is looking out for me and being honest with me. 5 Stars! Highly recommend him! More

by JREEN.TRIBE
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that Larry created such a positive experience for you! We appreciate you trusting us with your business.

October 17, 2022

I was pleased that the dealership called when they received the car I was looking for. I love our other Subaru and look forward to many years and miles on the new one. Mr. Balaskovitz, our salesman, More

by johngrant0
Recommend Dealer
Yes
Employees Worked With
Thomas Balaskovitz
Oct 19, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We're glad to hear Thomas created a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

October 16, 2022

A good experience. Amanda kept me informed and had the parience to see me thru the needs of my vehicle. Jeff too got me thru a tire change on my Tacoma. People frien More

by THOMAS.TOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Glory Abiertas, Jeremy Bliss
Oct 17, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our service team created such a positive experience for you! We appreciate you trusting us with your business.

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