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My Nissan of Grand Rapids

Grand Rapids, MI

4.7
128 Reviews
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3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

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Showing 128 reviews

November 06, 2026

Smooth Good great grand fantastic wonderful amazing Yes yes yes yes yes yes yes yes More

by damnpanic
Recommend Dealer
Yes
Employees Worked With
Jeff Noordhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Noordhof
November 02, 2026

Very smooth and efficient. Customer service was excellent. Scheduling via the website went very smoothly. More

by robert.currie68
Recommend Dealer
Yes
Nov 06, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We're so glad to hear your experience with us was smooth and efficient. Thank you for trusting us with your business!

November 01, 2026

It was my second vehicle with Paul and both times it was a pleasure to work with him. More

by JOHNNYLDUNN
Recommend Dealer
Yes
Employees Worked With
Paul Jones
Nov 02, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We're happy to hear you had a great experience with Paul again. Thank you for trusting us with your business!

October 30, 2026

Fast and courteous. That's all I have... n ice waiting room too ! All done More

by ANDYKRUEGER1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 02, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We're happy to hear you had a great experience with our team and that you enjoyed our waiting room. Thank you for trusting us with your business!

October 29, 2026

Excellent service from this company as a whole! Very friendly and helped me out wherever possible. Can’t say I liked the cost…..but I’m sure that’s beyond their control. More

by MARILYNROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in Service
Oct 30, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We're happy to hear that you had such a great experience with our team. Thank you for trusting us with your business!

October 27, 2026

We had very specific requirements for a vehicle and they were almost nonexistent. Our salesman, Paul Jones, worked very hard to track down what we wanted and got it to us in a timely manner. I honestly didn More

by jrmahler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Noordhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We're so happy to hear that Paul tracked down exactly what you needed, and that our team made the rest of the process so seamless and efficient. We appreciate you trusting us with your business!

October 19, 2026

Great, no issues. Service people were easy to work with and very efficient and informative. More

by jeffreyhiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Averi Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

My Nissan of Grand Rapids responded

Thank you for the review! We're happy to hear our staff was helpful and efficient while getting your car serviced. Thank you for choosing My Nissan of Grand Rapids!

October 17, 2026

As usual service was excellent and very timely and the staff is friendly and polite. More

by MURRAYMARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Averi Huggins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

My Nissan of Grand Rapids responded

Thank you for the review! We're happy to hear our staff gave you a great experience with us while getting your car serviced. Thank you for choosing My Nissan of Grand Rapids!

October 15, 2026

Very professional. Will definitely be back. Trustworthiness Not pushy. Integrity, great customer service and care More

by almmcguire
Recommend Dealer
Yes
Oct 16, 2026 -

My Nissan of Grand Rapids responded

Thank you for your review! We’re glad our team provided a professional, pressure-free experience and earned your trust. We look forward to seeing you again and thank you for choosing My Auto!

October 14, 2026

This dealership was able to get me exactly the car that I wanted with a dealer trade. It is by far my favorite vehicle I have ever owned. Robert was our salesman and he was top-notch. Very thorough, very com More

by shannonvangorp5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert-Sales. Sean-Financing
Oct 16, 2026 -

My Nissan of Grand Rapids responded

Thank you for your review! We’re so glad Robert and Sean made the process smooth, kept you informed, and helped you get into your favorite vehicle yet. Thank you for trusting us with your business!

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