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My Nissan of Grand Rapids

Grand Rapids, MI

Overview
Employees
Reviews
Vehicles
4.7
117 Reviews
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3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

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Showing 117 reviews

October 04, 2026

I enjoyed dealing with My Auto of Grand Rapids in the purchase of my Nissan Murano. My sales rep, Jeff was very friendly, thorough and great to deal with. Everyone that I dealt with from the sales mana More

by ronjauw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby
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October 03, 2026

They were helpful, very knowledgeable and very friendly I also felt welcomed and they were willing to help me get the best deal they could More

by ljschneider616
Recommend Dealer
Yes
Employees Worked With
Emily and Shawn
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October 03, 2026

I had a very good experience buying my Murano. Jeff H. Was wonderful explaining the Murano and answering my questions More

by grammalulu46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff N
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September 30, 2026

On time. Thorough review and advice. Very pleasant person. Considerate when advising about future service recommended. More

by LBKPEARSON
Recommend Dealer
Yes
Employees Worked With
Steven McCullou
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September 29, 2026

Everyone is always very helpful and pleasant. They got my car in right away and my oil change completed. This dealership is so much better than the last dealership I dealt with. More

by cpfrisbie4134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 27, 2026

Quick in and out, oI was well cared for well waiting! !! great people to work with! More

by MARKW35490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 16, 2026

Highly responsive to our vehicle needs. Sales, finance and other crew members were professional and knowledgeable. More

by jvelthouse1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Sep 24, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We appreciate the kind words about our staff and we're so happy to hear they gave you such a great buying experience every step of the way. Thank you for trusting My Auto Grand Rapids with your business!

September 09, 2026

I had a good experience Did not say I had a good experience Did not say I had a good experience More

by donnaw6623
Recommend Dealer
Yes
Employees Worked With
A young lady
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Sep 24, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We're so happy to hear you had a great experience with us. Thank you for trusting My Auto Grand Rapids with your business!

September 09, 2026

Efficient, professional, empathetic, cater to customer Kept me informed. Courteous and explained what happened and how to avoid it in the future! More

by Lucyesch
Recommend Dealer
Yes
Employees Worked With
Charlie
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Sep 24, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We appreciate the kind words about Charlie and are so happy to hear he gave you such a great experience and some helpful tips! Thank you for trusting us with your business!

September 09, 2026

The service manager, Charlie, very professional and extremely helpful. Much appreciated his help. Personable gentleman. Thank you More

by lmallon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Print
Sep 24, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5 Star review! We appreciate the kind words about Charlie and are happy to hear he was such a big help. Thank you for trusting us with your business!

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