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My Nissan of Grand Rapids

Grand Rapids, MI

Overview
Reviews
Vehicles
4.8
18 Reviews
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3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

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Showing 18 reviews

September 02, 2025

Great service, and very professional! Completed all work in a timely manner, and even went out of there way to shuttle ud to Anna’s house for breakfast while we waited. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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August 22, 2025

Brought my car for service. I was treated very well and courteous. Everything went very smooth More

by DEWTIN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never got a name, but everyone was professional
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Tank you for taking the time to share your experience with everyone!

August 17, 2025

It was a good experience. I bought my last car from Paul Jones, so it was nice to have someone that I knew help me with this decision. Also, the others that I dealt with wer More

by joyfulcook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Jones, Jarrod, the young man who helped with the financing
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Thank you for giving us the opportunity to earn your business!

August 16, 2025

The whole experience of buying a car from looking to the drive off the lot was handled with kindness and precision. More

by lintino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Noble, Jared Herbig and a very nice finance man.
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Thank you for giving us the opportunity to earn your business!

August 15, 2025

Very friendly, work was done quickly, would recommend to others, great job nice waiting area. More

by KATBILLWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Tank you for taking the time to share your experience with everyone!

August 15, 2025

Don’t hang up on customers after they wait 25 minutes on hold, had to call back 3 times before I got to talk to someone More

by haneskr54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Tank you for taking the time to share your experience with everyone!

August 15, 2025

Paul Jones has been helping me find the perfect vehicle for over 20 years. I can’t imagine buting a car from anyone else. Thank you Paul! More

by jowsinski
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Thank you for giving us the opportunity to earn your business!

August 14, 2025

Accommodating and helping to make me day happy . Thanks for listening and looking for ways to help my problem More

by JODIEOTTOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk gentleman whose name escaped me
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Thank you for giving us the opportunity to earn your business!

August 14, 2025

My Auto was excellent to work with and did everything that I asked to make the car right. Financing was great and delivery was smooth and fast. The salesman James Balder was amazing and will definitely r More

by Shaky1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Balder
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Tank you for taking the time to share your experience with everyone!

August 12, 2025

This dealership has a very helpful and honest staff. Jeff was great at helping to find the best car to suit us. They worked with us to sent up the best payment plan and they were very nice and courteous More

by sarafuhrman56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Noordmf
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Aug 29, 2025 -

My Nissan of Grand Rapids responded

Jeff is one of the best in the business and we are lucky to have him on our team! Thank you for giving Jeff and the entire My Nissan of Grand Rapids the opportunity to earn your business!

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