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My Volkswagen of North Grand Rapids
Northeast Grand Rapids, MI
59 Reviews
Visit My Volkswagen of North Grand Rapids for a variety of new and used cars by Volkswagen, serving Grand Rapids, Michigan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 59 reviews
Verified Customer
September 26, 2025
Thank you so much for the prompt diagnosis on my Passat. The repairs were completed and my car is running great. Many thanks to everyone for the kind and quick service I greatly appreciated all involved. The repairs were completed and my car is running great. Many thanks to everyone for the kind and quick service I greatly appreciated all involved. More
by CHRISTI0719
Employees Worked With
Mechanic great job
September 19, 2025
Poor communication. We asked if we could use a Zürich warranty policy, and it was never addressed after multiple questions on our part. Very disappointed overall. We asked if we could use a Zürich warranty policy, and it was never addressed after multiple questions on our part. Very disappointed overall. More
by aobrien08
Employees Worked With
N/A
August 21, 2025
Staff was super. Work done was priced as quoted. Neat to see familiar faces indifferent uniforms. Still feels like home. Work done was priced as quoted. Neat to see familiar faces indifferent uniforms. Still feels like home. More
by MARYHUIZENGA
Employees Worked With
Matt, Dan, David, Shamir
August 20, 2025
I pulled into this dealership to look at a vehicle with my daughter and got a nail in my tire. Service took us in to fix. It was right at lunch time, it took a hour to fix after the lunch hour was comple my daughter and got a nail in my tire. Service took us in to fix. It was right at lunch time, it took a hour to fix after the lunch hour was completed. It was hard to stay patient, the service office was kind and cut the labor as they quoted 1 hour and it took 2. I was frustrated, but in reality, the company did a good job getting me back on the road. More
by msrdcde
Employees Worked With
I was not there to buy a vehicle
August 20, 2025
Once I found my new to me vehicle, they took great care of me. There was a delay in driving away, but they made sure everything was done right. of me. There was a delay in driving away, but they made sure everything was done right. More
by rplath6097
Employees Worked With
James Balder
August 19, 2025
We had an excellent experience! Daniel was very professional, cheerful and had a great sense of humor! We would highly recommend your service department. Daniel was very professional, cheerful and had a great sense of humor! We would highly recommend your service department. More
by MWRIGHT18
Employees Worked With
Daniel
