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NYE Buick GMC

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.6
442 Reviews
The team at Nye Buick GMC would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Oneida count on the high-quality vehicles and services found at Nye Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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1421 Genesee St

Oneida, NY

13421

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Showing 442 reviews

March 29, 2026

Great service - completed my recall and oil change with tire rotation. Team super friendly and was completed in a timely manner. More

by safford72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 29, 2026

The service department is one of the worst i have ever dealt with. They forgot my car was checked in for service, I had to call and tell them. Then they didn't work on it until the next day, 38 hours afte More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Webster
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Apr 01, 2026 -

NYE Buick GMC responded

JP. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialgmc@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 26, 2026

Would have liked a courtesy inspection on vehicle, first time visit with new/used vehicle. Good thing I had my own plastic seat cover, grease on seat would have happened. Should have some on hand. More

by P0cleve023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

NYE Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

March 24, 2026

Great service adviser and department. All work done in a timely manner. I will be back More

by Phubbard66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 23, 2026

Great job - fast service. Service attendant was very good. . The dealership was clean and we'll taken care of. More

by JJACOB7024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2026 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 22, 2026

The NYE GMC service center is always responsive and friendly, and I would recommend them to anyone More

by CATALI3978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Webster
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Mar 24, 2026 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 21, 2026

Courteous and knowledgeable Very prompt with appointment setting and taking vehicle back upon arrival Service department is excellent More

by tammymaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
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Mar 24, 2026 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 20, 2026

It a as one of most pleasurable car buying experience I've had in a great while. More

by rmartinjr1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 20, 2026

Just recently had my car serviced here and the staff were very helpful, understanding, friendly and professional. I think I will buy my next car directly from NYE Buick. More

by Markyman40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Webster
Report | Print
Mar 24, 2026 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 18, 2026

It was all good it took a little longer than I expected but it got done More

by klkiehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
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Mar 18, 2026 -

NYE Buick GMC responded

We appreciate your feedback and are eager to better your return experience.

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