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NYE Buick GMC - Service Center

Oneida, NY

4.5
229 Reviews

229 Reviews of NYE Buick GMC - Service Center

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September 23, 2025

Service advisor Chris Webster is exceptional to deal with. I have dealt with Chris multiple times for various repairs/services on my vehicle and have always had an excellent experience. Chris is the rea More

by drewS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

I will never go there for an oil change again. $129 for a simple oil change. REDICULOUS More

by NOMAD_BULLFROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

We were not prior customers but found ourselves in a bit of a problematic situation. NYE GMC promptly diagnosed the problem & had it fixed in a VERY timely manner. Communication was great! They were even ab More

by Beckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

Professional, honest and accommodating. Whatever GM vehicle you own, this is the place to go. More

by JOEMON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 12, 2025

Great experience and service. We have been going to NYE for years and can’t thank them enough. Shout out to Chris in service for the excellent service and keeping us informed ever More

by tstolarczyk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 12, 2025

the service is excellent and the service manager is very polite and helpful would recommen for everyone More

by rparmeter53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 12, 2025

Prompt and professional service. Diagnosis of the problem was quick and I was kept informed at all times. More

by TAFFEE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 11, 2025

I’m happy with the services done to my truck . Thank you to everyone involved More

by bodleyboy
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 11, 2025

My wife brought our 2025 Terrain in for its scheduled service. She was taken i at her appointment time, and the work complete, our GM coupon applied and everything to satisfaction! More

by TREFZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 07, 2025

Nye GMC was very accommodating to my needs. They were able to squeeze me in, diagnosis the problem, and procure the necessary part quickly. It was a known part to be on national backorder. They More

by sraganc38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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