Back

NYE Buick GMC - Service Center

Oneida, NY

4.5
188 Reviews

188 Reviews of NYE Buick GMC - Service Center

Sort by
April 25, 2025

Invoice prepared incorrectly, almost double charged. Was told job would take 40 minutes, waited over two hours before work complete. Never has this issue before. More

by RKAPLAN500
Service Time
Recommend Dealer
No
Employees Worked With
Cheyenne
April 25, 2025

Everyone was courteous and efficient. Especially Christopher Webster who handled my car service. Several were concerned about my comfort during the wait. More

by JCARY1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Service was quick and efficient. Appreciate how helpful they were finding the issue and fixing it. More

by Melissa.d.rocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 13, 2025

Brandon is an excellent employee. Everyone there is very friendly. The service to my car was done in a reasonable amount of time. I will be back. More

by EVELYNCOLLINS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 10, 2025

GREAT PLACE FROM PARTS TO SERVICE KEEP UP THE GOOD WORK VERY HONEST AND UPFRONT More

by bmcollisionllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ZAC PAGE
Apr 11, 2025 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2025

In the last couple year's that I've been bringing my vehicle to your shop, I always receive excellent service an done on time...very pleased an that's why we bought our new Terrain at Nye..thanks so muc More

by beane3370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hall
Apr 11, 2025 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2025

Everyone in the service department was very helpful, knowledgeable, attentive, and professional. Explained everything that I needed to know. More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Miracle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2025

Very friendly staff Have been going to Nye gmc for 3 years and always been treated with respect My car is well taken care of by the staff More

by tammymaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2025

Very reliable service after the sake, fairly priced, too. Our original deal was very generous, and made up for the personal tragedy when the predecessor vehicle was totaled in a collision accident. We love o More

by TREFZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 03, 2025

Very welcoming,, genuinely caring, very knowledgeable about their vehicles and make sure you get your all from warranty. Would highly recommend More

by kjrritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

2
...