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NYE Chrysler Dodge Jeep Ram
Oneida, NY
294 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 294 reviews
June 09, 2025
Very nice people to deal with. Also having Saturday hours means EVERYTHING! My wait time was not very long and service was great. Also having Saturday hours means EVERYTHING! My wait time was not very long and service was great. More
by canamd
Verified Customer
June 06, 2025
My wife and I went to trade in our old car and Lee Bartlett was extremely helpful in getting us the car we wanted. He's super friendly and we had a fantastic experience. Thank you so much Lee for bein Bartlett was extremely helpful in getting us the car we wanted. He's super friendly and we had a fantastic experience. Thank you so much Lee for being there to help us out! We will definitely be back! More
by larry.dittler6007
June 06, 2025
Lee Bartlett was an amazing salesperson! !!!! He went above and beyond for my husband and myself to get us the car we wanted. We will definitely be back to see Lee for our next car! Thank you !!!! He went above and beyond for my husband and myself to get us the car we wanted. We will definitely be back to see Lee for our next car! Thank you so much Lee you- are in our top 2 favorite salespeople of all time!! I look forward to doing business with you again. You're the best! More
by rebredroses13209
June 04, 2025
Brought my vehicle in for an appointment, over 14 days there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it start there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it started to get work on. It was still an extremely long time for the work that was done. They should never had happen. I will not be returning to that dealership. There is a lot of miscommunication I believe. Nobody seems to know anything. More
by inter9mm
June 04, 2025
From the moment we stepped in the door, they did everything they could to accommodate us. They were flexible, got us a lower rate and payment than we were expecting, and had us off the lot with our everything they could to accommodate us. They were flexible, got us a lower rate and payment than we were expecting, and had us off the lot with our new car in a few hours. NYE was excellent to work with. I would highly recommend them!! More
by simplyjanetzimmermann
Employees Worked With
Devin Rooney, Eric in financing.
June 04, 2025
I showed up to the wrong dealership and said I needed to get in that day for an inspection, he took me in anyway when I said I would drive to the correct one, and he said no need and that he could take care get in that day for an inspection, he took me in anyway when I said I would drive to the correct one, and he said no need and that he could take care of me! Then, he let me know about a recall and got that done as well. He did all of this quickly and with the best customer service attitude ever! More
by meghansamsel
Employees Worked With
Erik Agnew
June 02, 2025
The people are friendly and helpful. They try to get you out of there in a timely fashion. They try to get you out of there in a timely fashion. More
by dfalter48
Employees Worked With
May 30, 2025
Even though I purchased my 2023 Pacifica at Nye, they refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty shou refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty should be handled at all Chryslar dealers. Nye sells them but refuses to complete warranty work on them when they are still under warranty. More
by Mike
Employees Worked With
do not know service Mgr name
May 30, 2025
Very nice service department. My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my dealer in Florida would have done the same. More
by bennyeggers
