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NYE Chrysler Dodge Jeep Ram
Oneida, NY
276 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 276 reviews
May 03, 2025
Knowledgeable staff, clean, respectful, will recommended this dealership for service to friends and family always this dealership for service to friends and family always More
by jennifero1229
Verified Customer
April 30, 2025
The dealership did a good job of communicating what parts were needed for the repair and came up with an estimate that included all the parts. Then eventually, some of those parts were not needed and I was n were needed for the repair and came up with an estimate that included all the parts. Then eventually, some of those parts were not needed and I was not charged. I also appreciate the communication they had about the repair of the vehicle receiving the text messages. More
by wrightdavidc
Employees Worked With
April 27, 2025
tried to take us for $700 plus dollars for an issue that was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to Nyes for any type of work. They don't deserve to have a dodge franchise. More
by jcardin3
April 25, 2025
The service department was very professional, knowledgeable and courteous of my time. The staff went above and beyond . knowledgeable and courteous of my time. The staff went above and beyond . More
by HEATHERM
April 09, 2025
Our salesman, Lee, was excellent and very responsive to our combination during the whole buying process from the first phone call to the final handing over the keys. our combination during the whole buying process from the first phone call to the final handing over the keys. More
by SSTARS19
Employees Worked With
Lee, Madison Beckwith
April 04, 2025
car I went to purchase was SOLD days before. .. then miraculously UNsold a week later. Dealership did not offer any additional financial consideration. Salesman forgot to put on registration .. then miraculously UNsold a week later. Dealership did not offer any additional financial consideration. Salesman forgot to put on registration sticker when I picked up the car. My experience was "ok", nothing significantly bad, just frustrating. internet "specialist" is a JOKE!!! Very UNhelpful More
by brenaud9065
Employees Worked With
Lee and internet specialist , Madison Beckwith
April 02, 2025
Took 3 visits to find the problem, and only after speaking with the Service Manager. speaking with the Service Manager. More
by david.p.burgess
March 31, 2025
They got me in quick and took great care of my vehicle with great customer service. Very polite. with great customer service. Very polite. More
by wyattstreeter599
March 31, 2025
Used express lane, got me in quickly with excellent service and helped me change filters that needed to be changed. service and helped me change filters that needed to be changed. More
by ndnbear12
Employees Worked With
