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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
385 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 385 reviews

November 23, 2025

Please that the sales person reviewed the dashboard with me. Most car dealers do not do this. More

by dghartnett2
Recommend Dealer
Yes
Employees Worked With
Billie Moss
November 22, 2025

Friendly and professional. Waiting time was not long. An employee turned on the tv for me.?? More

by jsamson001
Recommend Dealer
Yes
November 17, 2025

Jen the service manager is amazing! !! Attentive to details, compassionate about circumstances and doesn't force unnecessary service. I highly recommend! More

by stoney11atc2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 16, 2025

Jen the service writer was very helpful, Mark did a great job and was very thoughtful of taking care of our truck More

by chrismurgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Nov 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 16, 2025

It was an enjoyable experience. The entire process was smooth and effortless. I found the staff to be very professional and curtious. I did experience a slight problem after I picke More

by pmungari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Lewin. Lee Barrlett
Nov 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 14, 2025

Laura went above and beyond for me with my Jeep, she was extremely knowledgeable and helpful. Because I had such a lovely customer experience with her I will return for future fixes or maintenance with my j More

by BNFORT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 13, 2025

Awesome service dept thanks to the girls and techs randy jen Laura all the staff More

by Mr O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 13, 2025

Awesome service:: Jen Hill and Able Contreras were great to speak to Explanation of what needed to be done to my jeep was satisfying More

by latinorey6623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 09, 2025

Excellent work excellent experience Laura was wonderful explaining everything she even drove me home when work was going to take longer and told this within 10 minutes of me sitting down Shen picked me u More

by bobbmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 07, 2025

I had a battery issue and the team was able to get me in with no appointment and get my vehicle fixed and back to perfect working order More

by Tscbingochik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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