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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.5
514 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 514 reviews

October 05, 2026

Easy to make appointment. Friendly staff on drop off and pick up. Work.completed on time. More

by jason.martin241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 02, 2026

excellent service, everyone made the process very easy and quick! Dan Bennett in finance and Mike Memery in service were great to work with ! More

by heatherm00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bennett, Jordan Weigand
Oct 06, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 02, 2026

Kirsten was very helpful with the process of buying our new truck, I would buy there again. More

by dennisfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirsten sharpe
Oct 02, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! It's great to hear that Kirsten was helpful during your truck purchase. We value your trust in us and are committed to maintaining our high standards of service.

October 01, 2026

I would give Kirsten Sharpe 5 stars for customer service. She was super friendly. She followed through with everything that she promised. She was so excited for me when I signed the deal. I would by from More

by SKSANDORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirsten Sharpe
Oct 02, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are thrilled to hear about your great experience with Kirsten Sharpe. Her dedication to customer service is something we pride ourselves on. Thank you for choosing us, and we hope to assist you again in the future!

October 01, 2026

Scheduled routine maintenance without hassle, and was easily able to reschedule without complications. Cheyenne kept me informed on the status of my vehicle and an explanation of costs as well. More

by sully41889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your feedback! It's great to hear that Cheyenne ensured a seamless experience and kept you informed. We value transparency and reliability in our services. We look forward to your next visit!

September 28, 2026

The dealership continued to work with us until they resolved the complete problem while also dealing with an extended warranty company that kept calling with unnecessary issues before agreeing to pay More

by Mike Arlaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Achhibald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Sep 29, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your review. We're delighted that our team could help resolve the issue with your vehicle and manage the extended warranty situation. Your satisfaction is important to us, and we hope to welcome you back in the future.

September 25, 2026

Cheyenne was great to work with! She was extending nice over the phone. When I requested something as little as a sticker to make sure I could monitor my mileage she gave little to n More

by jimbo.jd28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're pleased that Cheyenne's attentive service made a positive impact. Our team values the little things that enhance your experience. We hope to see you back soon!

September 25, 2026

My salesperson was Kirsten, she is the best,heard she only has worked there a short time ,she is a keeper. Love my new jeep Cherokee..... More

by mebabbriggs62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirsten sharpe .
Sep 29, 2026 -

NYE Chrysler Dodge Jeep Ram responded

It's fantastic to hear that Kirsten provided such great service. We're happy you're enjoying your new Jeep Cherokee. Thank you for choosing us, and we hope to see you back soon!

September 24, 2026

I received two recalls on my new truck and reached out to NYE to get them corrected. While o the phone i was advised one had been corrected via a software update. An appointment to fix the other was made fo More

by jon1ames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Drummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

NYE Chrysler Dodge Jeep Ram responded

We're grateful for your review! It's great to know that our team's welcoming and professional service made your visit enjoyable. We strive for excellence in all we do, and we're glad you experienced that. We look forward to your next visit!

September 19, 2026

They got the truck in really quickly and they dealt with the issues in a timely manner. Emily is an outstanding person to work with and she made this whole experience less stressful. More

by kkissel99
Recommend Dealer
Yes
Employees Worked With
Emily Carhart
Sep 22, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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