NYE Chrysler Dodge Jeep Ram
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easy to make appointment. Friendly staff on drop off and pick up. Work.completed on time. Friendly staff on drop off and pick up. Work.completed on time. More
excellent service, everyone made the process very easy and quick! Dan Bennett in finance and Mike Memery in service were great to work with ! and quick! Dan Bennett in finance and Mike Memery in service were great to work with ! More
I would give Kirsten Sharpe 5 stars for customer service. She was super friendly. She followed through with everything that she promised. She was so excited for me when I signed the deal. I would by from She was super friendly. She followed through with everything that she promised. She was so excited for me when I signed the deal. I would by from Nye again! More
Scheduled routine maintenance without hassle, and was easily able to reschedule without complications. Cheyenne kept me informed on the status of my vehicle and an explanation of costs as well. easily able to reschedule without complications. Cheyenne kept me informed on the status of my vehicle and an explanation of costs as well. More
The dealership continued to work with us until they resolved the complete problem while also dealing with an extended warranty company that kept calling with unnecessary issues before agreeing to pay resolved the complete problem while also dealing with an extended warranty company that kept calling with unnecessary issues before agreeing to pay More
Cheyenne was great to work with! She was extending nice over the phone. When I requested something as little as a sticker to make sure I could monitor my mileage she gave little to n She was extending nice over the phone. When I requested something as little as a sticker to make sure I could monitor my mileage she gave little to no thought about it and made sure it happened! It’s the little things that go a long way! 10/10 experience! I will be back! More
I received two recalls on my new truck and reached out to NYE to get them corrected. While o the phone i was advised one had been corrected via a software update. An appointment to fix the other was made fo NYE to get them corrected. While o the phone i was advised one had been corrected via a software update. An appointment to fix the other was made for the following day. I arrived early and was greeted in a manner which was obvious i was expected and welcomed. They fixed the problem in 1/2 hour and documented the repair. Very professional, polite and welcoming -the reason i purchased my new truck at NYE-25 miles from my home instead of those dealerships closer by in Syracuse with their politically correct work forces who can't get out of their own way!| More
They got the truck in really quickly and they dealt with the issues in a timely manner. Emily is an outstanding person to work with and she made this whole experience less stressful. the issues in a timely manner. Emily is an outstanding person to work with and she made this whole experience less stressful. More


