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NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.6
368 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 368 reviews

May 13, 2024

With our vehicle here for very short periods of time, the service department did a great job of getting work done according to our schedule They are very accommodating. . More

by darwinallen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Eric Glenn
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May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 12, 2024

Got me in on very short notice when other shops said they couldn't. Diagnosed AND repaired the problem same day. Very much appreciated. More

by rnelson5714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
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May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 11, 2024

Easy to deal with. No pressure felt. I would definitely recommend NYE CDJR to anyone. Thanks to Zach Wells. Thanks to all. Great job. More

by dsmith3777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Wells, Brian Ladd
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May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 10, 2024

Clayton and Andrew did a great job helping me get my daughters Jeep fixed! I had taken it a couple different places before to get a diagnostic performed and no one could help me get the right fix. I b More

by lbrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley
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May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

I am still waiting for parts to come in for heat shield repair project. This is the second repair for this heat shield. More

by wnickal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley, Eric Glenn
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May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

May 10, 2024

Service was good. Friendly and helpful employees. Wait was minimal and appointment time was good More

by rfwiday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley, Eric Glenn
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May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2024

Service didn’t take too long. Staff reviewed everything that was worked on and openly answered my questions More

by jpierce1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
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May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 05, 2024

Everybody was great. Our vehicle was repaired and made available for us very quickly. Loaner vehicle was provided. More

by InCaseICatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
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May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 05, 2024

Very quick and efficient best part is no appointment is needed Really nice people and facilities More

by wfellows1977
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lowell
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May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

Service department crew was great, very irritated by the time it took to get the parts. I realize that it was not the local parts department, but the factory. The factory needs to be able to turn common par More

by cazfireftr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Eric Glenn
Report | Print
May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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