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NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
173 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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173 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
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May 30, 2025
Even though I purchased my 2023 Pacifica at Nye, they refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty shou refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty should be handled at all Chryslar dealers. Nye sells them but refuses to complete warranty work on them when they are still under warranty. More
by Mike
Verified CustomerEmployees Worked With
do not know service Mgr name
May 16, 2025
Had trans pan gasket replaced due to small class 1 leak. Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant in it because there does not appear to be anything in the overflow tank. Not impressed with this service experience. More
by dano.dee
Employees Worked With
Eric Glenn
April 30, 2025
The dealership did a good job of communicating what parts were needed for the repair and came up with an estimate that included all the parts. Then eventually, some of those parts were not needed and I was n were needed for the repair and came up with an estimate that included all the parts. Then eventually, some of those parts were not needed and I was not charged. I also appreciate the communication they had about the repair of the vehicle receiving the text messages. More
by wrightdavidc
Employees Worked With
Jennifer Olmsted
April 27, 2025
tried to take us for $700 plus dollars for an issue that was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to Nyes for any type of work. They don't deserve to have a dodge franchise. More
by jcardin3
Employees Worked With
Eric Glenn, Erik Agnew, Jennifer Olmsted
April 25, 2025
The service department was very professional, knowledgeable and courteous of my time. The staff went above and beyond . knowledgeable and courteous of my time. The staff went above and beyond . More
by HEATHERM
April 02, 2025
Took 3 visits to find the problem, and only after speaking with the Service Manager. speaking with the Service Manager. More
by david.p.burgess
