NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
170 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
Great customer service . . Very Helpful, and very responsive to my needs. Able to identify the issue . Very Helpful, and very responsive to my needs. Able to identify the issue More
I took my wife’s Jeep in for a noise it was making in the front end. Turns out the problem was the front right hub & bearings. The dealership quoted me an astronomical price of roughly $870. The part as I ca front end. Turns out the problem was the front right hub & bearings. The dealership quoted me an astronomical price of roughly $870. The part as I came to find out later was $225 part. But to get that part would have been a 3 - 5 week wait as there was a block on that part by Chrysler. Primarily because of the ridiculous estimate to repair my wife’s Jeep & secondly because of the unavailability of the part to both dealerships & customers I took my business elsewhere. When I did, I was told both front hub assemblies had to be replaced. How the xxxx does both hub assemblies break in just 2yrs of buying this vehicle brand new!? The cost to repair my wife’s Jeep was just over $600 for parts and labor. And it was fixed in a week. I’m quickly losing interest in Chrysler products and their service departments because of this and a previous repair needed on my wife’s Jeep, again, that was bought brand new. I’m seriously disgusted about this. More
Pull in short wait on my way! no problems with anything and really kind and polite no problems with anything and really kind and polite More
Bought my last 2 trucks, brand new, from NYE. I love my dodge ram hemis. Service was better before COVID. I am aware it's not the people who run the service depth. They are doing the best they ca I love my dodge ram hemis. Service was better before COVID. I am aware it's not the people who run the service depth. They are doing the best they can and always treat me well More
Looked at vehicle said they had everything in stock & then called back & said everything had to be ordered & called back again & had the tires but ordered the connect radio which took 2 weeks to come in. then called back & said everything had to be ordered & called back again & had the tires but ordered the connect radio which took 2 weeks to come in. Car wasn't fixed both times for hours More