NYE Chrysler Dodge Jeep Ram - Service Center

Came in with a front suspension problem. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. More

Andrew Trombley was very helpful & personable. He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in my book! Clayton was also very nice. I didn't have any interaction with Eric so I can't give you a rating. Another plus- my Jeep was parked out front of the service area and backed into the parking space. Nice touch! More

Excellent service department! Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never did and gave me the run around. Andrew (and their best technician) helped troubleshoot the problems and is in the process of ordering the parts and will be taking care of a recall that the truck needs. Due to the size of the job, Andrew is going to get me a loaner vehicle when the parts come in. If it's true that RAM is coming out with a 2025 RAM Heavy Duty Cummins Turbo Diesel truck with the ZF Powerline 8 speed transmission, I will be sure to order it through NYE CDJR and use them in the future for both sales and service. If anything changes, I'll be sure to update the review. More

Very friendly and efficient. They kept in contact with me throughout the process. I like getting texts and calls from service dept. They kept in contact with me throughout the process. I like getting texts and calls from service dept. More

They were helpful and courteous while waiting for them to work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. More

Very slow service for a like change and tire rotation 1hr 30min. Also felt like they were just trying to sell me unnecessary add ons. 30min. Also felt like they were just trying to sell me unnecessary add ons. More

Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I couldn't rate the people I dealt with On your survey as I didn't know their names. Sorry, but everyone I had contact with was great! More

They were on top of thing got the job done. Very professional Stayed in contact and informed me on everything Very professional Stayed in contact and informed me on everything More

Great service and friendly staff. They get me in right away and go above and beyond. They get me in right away and go above and beyond. More