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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.3
175 Reviews
Call Service Center (315) 840-3645

175 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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December 02, 2024

They took me in right away and everyone was polite. I’ve used them previously and will use again if needed More

by MARYREBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Brian Ladd, Erik Agnew
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Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 02, 2024

These "professional technicians" they call themselves are thieves. I got ripped off. I will never go there ahain More

by jdelmoral1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn, Erik Agnew
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Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 01, 2024

Everything went very well. I pulled into the garage, gave my information, and took my vehicle in immediately. The waiting area was comfortable, and Jennifer was very profession More

by Ron Hyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 29, 2024

The service department completed the work as stated and was done in the time stated More

by TIMPANOGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Report | Print
Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 19, 2024

They are always fast, friendly and reliable. Eric Glenn is very knowledgeable and helpful. I will be back. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Report | Print
Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2024

Eric and his team are excellent and very professional and knowledgeable and what they do they give me a day and time to be there I'm there they get to work done quickly efficiently and we're satisfied More

by rendinomichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Report | Print
Dec 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 11, 2024

I went in for a $22. 00 inspection and ended paying $81.00 because they said it had to have new wipers before it could be inspected. I dropped it off the night before so I More

by Billjets7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Memery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Report | Print
November 10, 2024

in and out for an oil change, everything was explained to me clearly and also they addressed a recall item and I was in and out in about an hour! More

by N.F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew
Report | Print
November 03, 2024

This dealership went above and beyond to get my truck back up and running for me on a timely manner More

by domtomao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Glenn, Erik Agnew, Julenna Nett
Report | Print
November 03, 2024

Excellent job! Great, I was very happy with the service and what they did. Very happy. More

by RAVEN9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stranton
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