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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.4
159 Reviews
Call Service Center (315) 840-3645

159 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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September 12, 2024

Made the appointment on line, got a confirmation right away. When arrived for the appointment, I was met right away and told it would be about an hour to complete, and it was. Great service! More

by lm022863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 08, 2024

Outstanding assistance and professionalism from everyone from phone operators to service department people. Very well pleased. More

by creagan2551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 07, 2024

Made and appointment for a recall and they got us in right away and the fix took 15 minutes. More

by laura.lang115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 07, 2024

I had an exceptional customer experience. Everyone was very nice and helpful. I would definitely recommend. More

by MariaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 06, 2024

Requested oil change and tire rotation. The service order indicated they performed the tire rotation but statement was falsified. They did not rotate the tires More

by garylaureti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 06, 2024

Always helpful would like to have my radio issue fixed or take my jeep back and something new More

by 19ARM64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 03, 2024

The service at Nye was great. Detailed and they were able to diagnose what was wrong with my truck More

by acrowe6037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Report | Print
Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 01, 2024

Within 20 miles of driving all of the sensor errors are back on. Primary issue was clearly not tested after repair and is still not repaired More

by rtocdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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September 01, 2024

Called got me right in service was good looked around at inventory everything was good More

by rousedarcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
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August 22, 2024

Excellent service, polite personnel did not have an appointment and they worked me right in. More

by Jmennigjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
Report | Print
Aug 23, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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