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NYE Chrysler Dodge Jeep Ram - Service Center
Oneida, NY
56 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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56 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center
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November 11, 2023
Very professional and took care of the issue with my RAM truck without any problems. truck without any problems. More
by jenningsmark447
Verified Customer
Helpful November 02, 2023
Excellent. Took care of everything I needed done as quick as possible. Definitely would recommend Took care of everything I needed done as quick as possible. Definitely would recommend More
by whysell10
Employees Worked With
Other Employees :
Tanner hysell
November 01, 2023
They are always accommodating and professional. Andrew got me right in when I called. They always treat me very well. Andrew got me right in when I called. They always treat me very well. More
by metr33
October 14, 2023
1st. They didn't solve the issues I was (& still am) having. 2nd they recommend new tires (the ones I have are only a year old) 3rd they told me my wipers They didn't solve the issues I was (& still am) having. 2nd they recommend new tires (the ones I have are only a year old) 3rd they told me my wipers needed changing (all of them). My problem with that is my front wipers were replaced late spring & my rear one in June. They recommended an oil change when one was done at the end of July. I was irritated, to say the least, by all of these unnecessary recommendations that had the potential of costing me in the area of $1500. We are on a fixed income & can't affored to spend money unnecessarily. There was also quite a few other things that they recommended (but considering the first 3 items I don't trust them) & when I mentioned that we were on a fixed income I was told that there are payment plans. I truly resent the way I was treated. More
by padbk_2000
Employees Worked With
I can't remember his name
November 08, 2014
Lack of dedication or knowledge = expensive inferior work I recently blew the brake lines on my truck and couldn't get it in to my regular mechanic. Summit said they could get it in, so I took it there. The I recently blew the brake lines on my truck and couldn't get it in to my regular mechanic. Summit said they could get it in, so I took it there. The service adviser was very nice and accommodating. However, in the end, the mechanic either wasn't qualified or was simply too lazy to do the job right. They replaced the brake lines front to back and that work was fine. The service manager told me that the mechanic said the brakes are a little spongy and it may be rust on the caliper slides. I paid the bill and left. The brakes were more than a little spongy. The pedal went almost to the floor before there was any resistance, but could eventually be pumped-up. To me that means air in the lines. Prior to blowing the brake lines there were no issues at all with the brakes. I ended up taking the truck in to my regular mechanic and while the front lines were good, the rear bleeders were totally plugged. He removed the bleeders, cleaned them out and bled the brakes. They now are working properly; no sponginess or need to pump-up the brakes. The invoice said they bled the air and road tested. Obviously that wasn't the case. With results like this, after spending several hundred dollars, I will never take any vehicle of mine there again. Sad too, as they are a newer dealership with a friendly staff that is located close to me.....live and learn......... More
by Flat Broke
Employees Worked With
Only dealt with Service Adviser, Bob
