NYE Toyota - Service Center

Service people are rude and unprofessional. I went there for an oil change on my Corolla. When I asked about why I needed synthetic oil in my new Toyota, rather than the regular kind I have alwa I went there for an oil change on my Corolla. When I asked about why I needed synthetic oil in my new Toyota, rather than the regular kind I have always used in previous Toyotas, I was simply told that I had to have synthetic. I asked for an explanation, and instead was simply told that this is what I had to have. Repeated requests for an explanation went unanswered, and I was made to feel that I was asking some sort of outlandish question. The service manager, who had been called over by the service lady, was confrontational. Very rude, poorly trained, unprofessional staff. They don't treat customers with respect. More

I will never do business with NYE again I bought a new 2008 Toyota Yaris and about a year later the check air bag light went on.... I took it there for service and they tried to say (service I bought a new 2008 Toyota Yaris and about a year later the check air bag light went on.... I took it there for service and they tried to say (service advisors Ms. Robins and some guy with half of his teeth missing) that the car was in an accident and repaired so they tried to charge me $325. They denied my request to see Mr Nye but ran a Car Fax Report and decided to waive the charges. Months later Mr Nye wanted to know what happened and I should have asked for him. I informed Mr Nye that I did and they refused to call him. I also informed him that future purchases will be done at another dealer. Although I still have the 2008 Yaris and it has been a very reliable car I was able to get a couple of other people to shop at another Toyota dealer. In fact they got a better deal than than they could get a Nye. Beware of dishonest people I worked with Ms. Robins husband and she even denied knowing him. More

Toyota Service Dept. is awesome We have had two Avalons and a Tacoma TRD Truck. Service is always excellent. If there is a problem they are on top of it and correct it. The charge We have had two Avalons and a Tacoma TRD Truck. Service is always excellent. If there is a problem they are on top of it and correct it. The charge is always honest and fair. The service department is very important... Sales dept. is depends on Salesman. I would rate them a three. Go in with a good attatude and you will do ok. More