Nalley BMW
Decatur, GA
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Stasha and Alek of Nalley BMW are simply amazing! They were super helpful and ensured that my experience today was exceptional. Stasha was very attentive and accommodating. She found the car I wanted They were super helpful and ensured that my experience today was exceptional. Stasha was very attentive and accommodating. She found the car I wanted and worked her magic so that I could drive away happy today. Alek was phenomenal! He also worked a miracle to help me tremendously to get a new car within my budget. I highly recommend a visit to Nalley BMW and will refer my family, friends and colleagues. More
I wanted to take a moment to recognize & thank Stasha Robinson. We live in Nashville (Lebanon) Tennessee. Our daughter has driven an X3 for 8 years, since she was 15 years old. She got her license in the Robinson. We live in Nashville (Lebanon) Tennessee. Our daughter has driven an X3 for 8 years, since she was 15 years old. She got her license in the car, drove it all through high school, off to college, and to her new job in Atlanta. It finally blew a head gasket last week while she was alone in a new city, with no alternate transportation, and 4 hours away from family. From Nashville, her mom (me) & dad got busy inquiring with numerous dealerships from Chattanooga, Bowling Green, Nashville & Atlanta. Stasha was the first to respond. Not only the first, but she worked tirelessly with us ALL WEEKEND as other dealerships said “sorry we’re closed”. When we looked at quotes that were too high, she said “don’t count us out”, “I will continue to work on this”. And she did. Our daughter drove away in her new BMW last night, and after closing hours. You have no idea how thankful & relieved we are, being 4 hours away from our daughter. We’ve bought MANY cars in our lifetime and every experience has been DREADFUL. Not only has Stasha changed our car buying experience, but she made our daughters first experience so positive & exciting. Our entire family will be coming to her from Nashville for any/all future car purchases. Sincere thanks, Nancy & Ray More
From finding the car online to quick communication with the sales department and purchasing through the finance department, the process was seamless and professional. Atik was quick to respond to our init the sales department and purchasing through the finance department, the process was seamless and professional. Atik was quick to respond to our initial request online concerning the vehicles and upon arrival, made sure that both cars we were interested in were available. He was also personable and professional throughout the entire process. We also very much appreciated Alex in finance understanding that the end of the day on a Friday and we had driven down from South Carolina and were eager to get home. Well done, gentleman, and we absolutely love the car! More
Kevin and Mr Marcus customer service skills and knowledge of BMW product was extremely helpful to me I was a customer for 5 years with BMW and I returned for another 5 years thanks again to Kevin finding me of BMW product was extremely helpful to me I was a customer for 5 years with BMW and I returned for another 5 years thanks again to Kevin finding me the right car to fix my budget and with Mr Marcus assistance More
I cane in for a routine oil change on Sept 16 2025. I was told I had a leak In the oil pan and it needed to be replaced @..$3775. Mind you, no leaking, no lights indicating any problems prior to my visi I was told I had a leak In the oil pan and it needed to be replaced @..$3775. Mind you, no leaking, no lights indicating any problems prior to my visit. They suggested I dont drive it, " it should be towed" I drove home , by the time I got home it was leaking significantly. I went and had a second opinion. The mechanic looked and found the plug was loosened! I paid him $30 to adjust.plug..I don't trust them. Left several messages for Mgr to return call. No follow up!! Unethical.. Needless to say I waited 2.5hrs for a oil change.. Im riding just fine and holding on to my $3775.. I would NOT recommend taking my car there again or referring anyone to this Showroom... More
If you are looking for a used vehicle, ask for Mike! Mike was very helpful throughout my shopping experience and I recommend him and this dealership to anyone in search for a vehicle. Mike was very helpful throughout my shopping experience and I recommend him and this dealership to anyone in search for a vehicle. More
I want to take a moment to express my sincere appreciation for Chris Yarbough and the outstanding level of service he consistently provides. Chris is a strong reminder that not all sales professi appreciation for Chris Yarbough and the outstanding level of service he consistently provides. Chris is a strong reminder that not all sales professionals are focused solely on the transaction — he exemplifies what it means to build lasting relationships. Even years after a purchase, Chris continues to reach out with thoughtful gestures, whether it's a birthday wish or a note on your vehicle’s anniversary. Most recently, after losing my tow hitch cap during a storm, I reached out to Chris for guidance following my own initial research. Within 24 hours, he had coordinated with the parts and service team to order the replacement and even arranged for home delivery — all while being mindful of my schedule during my wedding anniversary weekend. Chris is a true professional who consistently puts his clients first. His integrity, dedication, and personal touch set a high standard for customer care. Thank you, Chris, for continuing to strengthen the bond between consumer and business through your exceptional service. More

