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Nalley BMW

Decatur, GA

2.9
220 Lifetime Reviews Review Dealership
At Nalley BMW of Decatur, it's not just about buying a car. It's about finding the right car for you. We understand that the first step in helping our customers find the right BMW car or SUV begins with customer service. Our friendly, dedicated team of professionals always goes the extra mile to find the new or pre-owned vehicle perfectly suited to your needs and provide top-notch maintenance, repairs and car care advice. We listen to our customers and tailor our business practices to address those needs. That’s why your feedback are so important to us. We sincerely appreciate when our customers take the time to review our business. It helps our dealership continually grow and achieve excellence.

1606 Church St

Decatur, GA

30033

Directions

Top Reviewed Employees

Christopher Yarbough at Nalley BMW

Christopher Yarbough

Client Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Marcus Mullins at Nalley BMW

Marcus Mullins

Client Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Jason Brown at Nalley BMW

Jason Brown

Pre Owned Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Alex Baldwin at Nalley BMW

Alex Baldwin

Service Advsor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

September 02, 2020

"Dealership has great inventory, but neither the lease..."

- Emil

Dealership has great inventory, but neither the lease trade in nor the buying process were smooth. Spent 6+ hours there and have found out the finance paperwork wasn't filed correctly, so i'm still wasting time trying to correct it.

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Employees Worked With

August 06, 2020

"Poor service after the sale"

- gsmy

I was hoping for a better experience after purchasing a 50K + brand new BMW - unfortunately, the after the sale service felt like I purchased a 5k used car. After 3 weeks, my trade in has not been paid off and I have a payment that will draft this week - I called and emailed repeatedly and have not recd a reply or return phone call. I understand we are in the midst of a pandemic - but a simple reply to an email should be a reasonable request. I was pleased during the sales process, but very frustrated after the sale!

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Employees Worked With

Other Employees : Bart, Sergio

July 17, 2020

"Excellent Customer Service "

- Jake H

I called Nalley BMW of Decatur because I was interested in a Certified Pre-Owned BMW X3. The receptionist on the phone connected me with sales associate Chris Yarbough. Chris exceeded my expectations and made my first car purchase so simple. It was incredible. I also worked with the GSM Chuck Hodges who was also excellent. If you ever stop into Nalley, make sure to deal with these two guys! They will help you in the most honest way possible.

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Employees Worked With

Other Employees : Chuck Hodges

Dealership Inventory (205 Vehicles)

used 2020 BMW 530 car, priced at $48,450

2020 BMW 530

$48,450

used 2020 BMW 750 car, priced at $93,180

2020 BMW 750

$93,180

used 2020 BMW 530 car, priced at $46,150

2020 BMW 530

$46,150

used 2020 BMW 330 car, priced at $37,988

2020 BMW 330

$37,988

used 2020 BMW 228 Gran Coupe car, priced at $33,895

2020 BMW 228 Gran Coupe

$33,895

used 2020 BMW 228 Gran Coupe car, priced at $34,345

2020 BMW 228 Gran Coupe

$34,345

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Television