Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nalley BMW
Decatur, GA
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 381 reviews
November 03, 2026
Exceptional Customer Service and an Outstanding Experience! From the moment I walked into the BMW dealership, I was treated with professionalism, kindness, and genuine hospitality. What impresse Experience! From the moment I walked into the BMW dealership, I was treated with professionalism, kindness, and genuine hospitality. What impressed me most was the staff’s willingness to go above and beyond to make sure I felt valued, respected, and supported throughout my visit. Even when unexpected financial concerns arose, the team demonstrated compassion, patience, and a sincere commitment to finding solutions. This was more than just customer service; it was customer care at its finest! Thank you for turning a stressful situation into such a positive and memorable experience. This is what exceptional service should look like! More
by miriamfountain
Employees Worked With
Alexk (finance) and Erick (service), Winston Etheridge, Clifton Austin
October 06, 2026
Very cool and accommodating nyla very top-tier it was easy and smooth. She made me feel very secure. I’m so thankful for nalley bmw and Nyla especially thank you for your services easy and smooth. She made me feel very secure. I’m so thankful for nalley bmw and Nyla especially thank you for your services More
by Latriceb1997
Employees Worked With
Nyla
October 03, 2026
Wonderful experience. Came to see if I even qualify to get a BMW . Clifton made it possible . Officially a BMW owner . $0 down 🫶🏼🫶🏼🫶🏼🫶🏼🤩 Came to see if I even qualify to get a BMW . Clifton made it possible . Officially a BMW owner . $0 down 🫶🏼🫶🏼🫶🏼🫶🏼🤩 More
by Jackeelovesu
Employees Worked With
Clifton Austin
September 30, 2026
The representative provided informative information about the vehicles i was looking at. Also offered critical suggestions, thoughtful. Made all efforts to derive solutions for me. the vehicles i was looking at. Also offered critical suggestions, thoughtful. Made all efforts to derive solutions for me. More
by Dwha
Employees Worked With
Marcus Mullins, Christopher Yarbough
September 30, 2026
This visit was by far the best dealership visit I’ve ever experienced. I had the pleasure of meeting Emily, who was kind enough to put up with all my question asking. She did an excellent job of walking me t experienced. I had the pleasure of meeting Emily, who was kind enough to put up with all my question asking. She did an excellent job of walking me through different options and told me to let her know when I plan to visit again for a future purchase. More
by Laila O
Employees Worked With
Emily Harbin
September 28, 2026
Lina was helpful without applying pressure. She was informative and patient. I was not sure I would make a purchase, went back several times, and found an decided on a small SUV. She was informative and patient. I was not sure I would make a purchase, went back several times, and found an decided on a small SUV. More
by mtjrosenzweig
Employees Worked With
Lina B
September 24, 2026
Lina Branishte is the best! She is knowledgeable, thorough, and demonstrates a genuine concern for the things that I wanted in my vehicle. I loved working with her. Her persona She is knowledgeable, thorough, and demonstrates a genuine concern for the things that I wanted in my vehicle. I loved working with her. Her personality is soft and sweet. I would recommend her to anyone that is interested in a BMW.Thank you, Lina and I wish you great success! More
by jo.ann_1212
Employees Worked With
Lina Branishte , Chuck Hodges
September 21, 2026
I worked with Marcus Mullins on my special order vehicle. Marcus was great to work with. His professionalism and technical knowledge made the process seamless. He kept me apprised of the status of my order t Marcus was great to work with. His professionalism and technical knowledge made the process seamless. He kept me apprised of the status of my order the entire time. I really appreciated this. Thank you Marcus! More
by erika3trail
Employees Worked With
Marcus Mullins
