Nalley BMW

Last time I was there I had a bad experience it was the worst day of my life. I came to BMW Nalley To have service done on my vehicle. I came in had warranty and I had nothing done to my car. My vehicle wa worst day of my life. I came to BMW Nalley To have service done on my vehicle. I came in had warranty and I had nothing done to my car. My vehicle was off alignment was shaking in the front tires and Needed change oil. I’ll call two days later they said to come pick up the vehicle when I got to the vehicle still the same. He told me that they needed to order parts and tires and he’ll call me in two days. I asked him if the vehicle safe to drive like this he said yes it is safe to drive like that gave me his work. Two days dater my wheel comes off the steering rod on the right passenger front tire broke almost killed me & my uncle driving back from the airport. Ever since then I’ve been trying to get a hold of Mr. Ali. It’s been a struggle. And they say that BMW Has five star ratings and safety. I doubt that. More

Derrick was an amazing salesman. He was so pleasant to work with and he listened to my concerns and answered all of my questions I had about my new car! work with and he listened to my concerns and answered all of my questions I had about my new car! More

Derrick Butts took really good care of me! He listened to all of my concerns and questions all of my concerns and questions More

Derrick is awesome and the dealership have great customer service. They have a nice selection of cars. service. They have a nice selection of cars. More

Derrick was great and very friendly. There were a few issues with the BMW app but that was a bmw android problem. issues with the BMW app but that was a bmw android problem. More

Derrick and Marcellus are the best. I get prompt and friendly service every time. I have referred many people to them. friendly service every time. I have referred many people to them. More

Had a five star experience. It was a smooth and quick purchase within 2hrs. Thank you Mustafa and Chuck. I am enjoying my new BMW! Ask for Mustafa, he is very professional, helpful and knowledgeable. I H purchase within 2hrs. Thank you Mustafa and Chuck. I am enjoying my new BMW! Ask for Mustafa, he is very professional, helpful and knowledgeable. I Highly recommend this dealership. More

I would like give a big thanks to Brandon for his great service he provided me. First off I was a out of state buy from the Texas. I applied online and they straight forward with me about my approval and p service he provided me. First off I was a out of state buy from the Texas. I applied online and they straight forward with me about my approval and paperwork. Process took about a week, mostly because I had a trade it, but it worked out perfectly. They set-up for me to trade in my vehicle at another sister dealerships. I flew out ATL, Brandon pick me up from the airport in the vehicle I was buying. Test drove it, everything good, they already had my paperwork ready for me to sign and drive away. They were missing one key, but they mail me a brand new key next day air. This was my first time ever buying a vehicle out of state. I would buy another vehicle from them and have it ship back this time. I brought a new 2022 white X2 with red interior, I love this car!! More