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Nalley Chevrolet

Union City, GA

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314 Reviews

4200 Jonesboro Rd

Union City, GA

30291

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Showing 314 reviews

June 02, 2014

Misrepresented I was contacted by an associate at Ivory Chevrolet stating there was a recall on my 2010 Chevy Cobalt and I needed to come in as soon as possible beca More

by thines10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chante Cunningham
Jun 17, 2014 -

Nalley Chevrolet responded

Thank you for taking the time to provide us with your valuable feedback, and we apologize if your interactions with our staff did not live up to your expectations. We always reach out to customers in the event of a recall to ensure their vehicle is in safe running condition, but we apologize for any miscommunication regarding the purchase of a new Cruze. Our intent is never to deceive our customers, and we would love an opportunity to prove our commitment to delivering excellent customer service to you personally in the future!”

May 14, 2014

Very happy Customer Wanted to share my great experience with Mr. James Skinner, What a great experience coming into the dealership with not so good credit. He made my exp More

by Tonja1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark, James Skinner
May 20, 2014 -

Nalley Chevrolet responded

Thank you so much for taking the time to submit a review! We are happy to hear that you enjoyed your car-buying experience with James, Mark, and Derwin. Nothing makes us happier than working with each customer's particular needs to see them drive off our lot in a car they love! We look forward to seeing you again for all your sales and service needs!

May 03, 2014

Dishonest Dealer Buyer Beware I found a truck for my parents to purchase at Ivory Chevy. I requested a buyer order be emailed over so I would have the price prior to starting the f More

by AdrianFinks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derwin Ware, BRONZE LAW
February 16, 2014

Justin REALLY took the time to listen to what I wanted and did his best to satisfy and accommodate my needs. Definitely see Justin C! More

by Crystal4830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Calkins
Feb 21, 2014 -

Nalley Chevrolet responded

Thank you for your kind words and recommendation of Justin and the Ivory Chevrolet team. We’re always happy to help with your car and service needs. We hope you are enjoying your new car, and we look forward to working with you again.

February 12, 2014

I looked at the auto on the internet but no price was given which prompted a call.Scott King gave me the price and I went to the dealership to see the vehicle Scott was friendly and very informative wit More

by Musiccoolhand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott king, Nick Moorman
Feb 21, 2014 -

Nalley Chevrolet responded

Making sure you have an outstanding experience, during and after your car purchase, is very important to us at Ivory Chevrolet. We’re glad we could help you get the car you wanted at a great price. Let us know how we can continue to help with your car and service needs, and enjoy your new car!

December 21, 2013

We have been searching near and far for a newly used, low mile, Tacoma for about 6 months. We finally found one at Ivory. We were also coming from Florida, about a four and a half hour drive. The trip was fa More

by JandDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Joe, and Mikael, Lacoya Wright
Dec 31, 2013 -

Nalley Chevrolet responded

Thank you for your recommendation and kind words about the Ivory Chevrolet team. We appreciate you making the extra effort to work with us for your vehicle needs, even though we are quite a distance away from home for you. Making sure you enjoy an outstanding customer experience every time is very important to us, and we’re glad you were so pleased with the service you received here. Let us know how we can help in the future, and enjoy your Tacoma!

December 01, 2013

Scott King is cordial, polite, caring and most of all patient. Scott explained to me aspect of what to expect. He kept me informed on the process. I have visited other dealership and had different salesm More

by sugardumpings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott king
Dec 05, 2013 -

Nalley Chevrolet responded

Thank you so much for sharing about your positive experience with Scott and the Ivory Chevrolet team! Our goal is to provide an exceptional car buying experience for you, and we’re glad Scott could help to do so. We appreciate your recommendation, and we look forward to the opportunity to work with you again. Enjoy your new car!

November 20, 2013

I've had a really awesome experience working with Bronze Law. I would recommend this dealership to anyone in the future and plan on getting my next vehicle from this location. Great job Mr. Law keep More

by Abraham Bordeaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bronze Law, BRONZE LAW
Nov 22, 2013 -

Nalley Chevrolet responded

Thank you for your recommendation and kind words about Bronze and the Ivory Chevrolet team! We’re glad he could help provide an outstanding customer experience for you. Let us know how we can help in the future, and enjoy your new car!

November 12, 2013

My experience was first class. The salesperson Mr. Bronze Law was wonderful. He was very helpful and worked to get me the best deal possiable. He come to me with a plan in place on some types of cars that fi More

by BobbyArmstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Starks, BRONZE LAW
Nov 13, 2013 -

Nalley Chevrolet responded

Thank you for your positive feedback about your experience with the Ivory Chevrolet team! We’re glad you were happy with the service you received here, and that you were able to get the car you wanted at a great price. We appreciate you trusting our team for your car needs. Let us know how we can help with any future car or service needs you may have.

November 08, 2013

Well first of all I had been to other dealers. Having a low credit score but with some good creditI I was turned down. Wanting to trade my 2011 Avalanch and reduce my payments Marcus Morris and More

by frankcooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacoya Wright, Marcus Morris
Nov 13, 2013 -

Nalley Chevrolet responded

Thank you for sharing about your positive experience with Marcus, Lacoya, and the Ivory Chevrolet team. We’re glad we could help you get the new car you were really wanting at a price that worked well for you. We appreciate your recommendation, and we hope you are enjoying your new Chevy!

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