Nalley INFINITI of Atlanta

Excellent service consultant and technician Very knowledgeable about the product and how to repair the problem. Highly recommend Nalley’s service department and parts department. knowledgeable about the product and how to repair the problem. Highly recommend Nalley’s service department and parts department. More

Great customer service. Will definitely make them my premier service facility. Very knowledgeable service advisors. The facility was very clean and accommodating. Hand sanitizer was provided. premier service facility. Very knowledgeable service advisors. The facility was very clean and accommodating. Hand sanitizer was provided. More

Shawhib Ghulam Rez, service advisor was my service writer on July 23, 2020, I was impressed with His professionalism, overall outstanding Job. Well done job on July 23, 2020, I was impressed with His professionalism, overall outstanding Job. Well done job More

Only place I take my vehicle because the service advisor is always on top of things and the mechanic is the only one I want working on my vehicle. is always on top of things and the mechanic is the only one I want working on my vehicle. More

Prompt estimate of what the problem was and how much it would cost. Repairs completed within 24HRS. Service Tech responded quickly to my questions and answered them to my satisfaction. would cost. Repairs completed within 24HRS. Service Tech responded quickly to my questions and answered them to my satisfaction. More

aweome I have purchased two vehicles from this dealership. Both experiences was awesome. Everyone is nice, knowledgeable of the vehicles and the contracts, t I have purchased two vehicles from this dealership. Both experiences was awesome. Everyone is nice, knowledgeable of the vehicles and the contracts, they will go above and beyond for the customer, ensuring the customer experience outstanding service. I will continue to purchase and get service from this dealership. More

Bruce was great! He listened to what we wanted and what our budget was and he delivered! We went home happy in a new car, and knowing he looked out for our best interests. He provided us with exceptional s our budget was and he delivered! We went home happy in a new car, and knowing he looked out for our best interests. He provided us with exceptional service! More

"LESS THAN" PREVIOUS EXPERIENCES I believe the employee I dealt with was Zain & he seemed impersonal & slightly "bothered" in general--maybe just a bad day for him. When I finally cam I believe the employee I dealt with was Zain & he seemed impersonal & slightly "bothered" in general--maybe just a bad day for him. When I finally came inside (I'd waited in the vehicle since previously I was met there by an employee so I thought that was SOP), a very gracious young female employee, who was waiting on someone else, asked Zain to help me and he did so, but seemed a bit 'bothered'. I felt he should have worn gloves when he entered the vehicle & that his whole demeanor was a bit aloof. More

Great Experience The Service Team at Nalley is outstanding. I had an issue with my QX80 and they worked tirelessly to help me resolve the repair at a reasonable price The Service Team at Nalley is outstanding. I had an issue with my QX80 and they worked tirelessly to help me resolve the repair at a reasonable price and in a timely manner. We have been working on this during the Corona Virus quarantine and they got in me in loaner car to ensure we had safe transportation while we waited for parts to arrive and the work to be completed. The service team, particularly Shawhib Ghulam Reza, has been great about keeping me updated, helping me get the right repair at the best price, and making sure that I am aware of the timeline and the cost. I will continue to have them take care of my car - they do the best job! More

Great Experience I would like to say that my experience with Nalley Infiniti of Atlanta was great. We traveled from Nashville to meet with Charles Brown. The transac I would like to say that my experience with Nalley Infiniti of Atlanta was great. We traveled from Nashville to meet with Charles Brown. The transaction was very smooth and quick. He prepared all the paperwork prior to our arrival and had everything ready to go. His communication made put us at ease about doing a transaction over the distance. The dealership experience is also very relaxing with no pressure and exceeded expectations. I would encourage anyone interested in a trade or a purchase to reach out to Charles and allow him to work out something for you. More