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Nalley Kia
Lithonia, GA
149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 149 reviews
May 23, 2025
As far as the service department, you could not ask for more polite, nice people and very helpful. I do not take my car any place else.. more polite, nice people and very helpful. I do not take my car any place else.. More
by bonniecawthon
Employees Worked With
Angie in service department.
May 08, 2025
The Nalley Stonecrest dealership staff were very helpful and met my needs. The salesman was very knowledgeable about the inventory and services offered. and met my needs. The salesman was very knowledgeable about the inventory and services offered. More
by ellenwoodu
Employees Worked With
Pherow Drain IX
May 01, 2025
Unprofessional and Dishonest — Especially the Manager, Mike I had a very frustrating and disappointing experience with this dealership. I spoke multiple times over the phone with the manager, Mike, who Mike I had a very frustrating and disappointing experience with this dealership. I spoke multiple times over the phone with the manager, Mike, who assured me that I could bring my own financing and that the price we discussed was locked in. I even told him I had the same offer from another dealership, but he insisted I come to them, saying I should buy from them since I contacted them first. Trusting his word, I drove nearly 40 minutes with my wife and two small children—only to be completely misled. Once I arrived, they pressured me into running my credit to “see if they could beat the rate.” I agreed, thinking they were being honest. After they couldn’t offer anything better, Mike and the team suddenly said they would not honor the agreed price unless I financed through them at a much higher interest rate. This bait-and-switch tactic was completely dishonest and disrespectful of my time and effort. Mike, in particular, was unprofessional and not truthful despite all his assurances over the phone. In the end, I went to Carriage Kia, where I got a better deal and experienced professional, honest, and excellent service. I strongly recommend avoiding this dealership if you don’t want to be misled and put through unnecessary stress—especially with your family in tow. More
by Yohann
Employees Worked With
Jamaari Lawrence
April 23, 2025
This is our 5th car purchase from nalley kia of stonecrest.Tarrance Davis and Marcus Booker are the best! Thanks again guys for such great service! stonecrest.Tarrance Davis and Marcus Booker are the best! Thanks again guys for such great service! More
by TP
Employees Worked With
Tarrance Davis, Juawn Middleton, Marcus Booker
April 12, 2025
Car buying experience from excellent from the point that we walked in the door to the point that we drove out of the dealershp with a new vehicle we walked in the door to the point that we drove out of the dealershp with a new vehicle More
by lmscottjr
Employees Worked With
Jamaari Lawrence
April 09, 2025
Pherow was absolutely amazing to work me, he was extremely detailed with the cars! Very patient with me and made sure I had everything I needed in order to get the right car I wanted. extremely detailed with the cars! Very patient with me and made sure I had everything I needed in order to get the right car I wanted. More
by morganwilliams2
Employees Worked With
Pherow Drain, Juawn Middleton
