Nalley Lexus Galleria
Smyrna, GA
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My husband and I were looking for a 3rd row SUV and Lexus was not on my radar….initially. We wanted to explore options and took a gamble walking into Nalley just to “look”. We were immediately greeted by t was not on my radar….initially. We wanted to explore options and took a gamble walking into Nalley just to “look”. We were immediately greeted by the lovely and lively receptionist, Terri, and she called a rep to come and assist us. Torrey Cox greeted us and from the start was warm and personable. He helped us answer questions on their inventory, didn’t hesitate to show us both new and pre-owned options, also didn’t hesitate to arrange a test drive on both options, was kind, courteous, relatable - and most importantly patient. It didn’t feel pushy or forced. That was very important to me, specifically, because we were sure we wanted to buy that day. He is an outstanding sales rep and knowledgeable and when he didn’t know something - he was honest and said so. But took initiative to find out. He even made my inquisitive 7 yr old feel welcomed and accommodated. It felt like less of a stressful car buying experience and more of getting acquainted with a new friend who just happens to sell cars. We did decide on a pre-owned suv that fit our families needs. We closed our deal with the equally exceptional Corey Earls, who was able to get us where we needed to be without a lot of haggling and unnecessary sales pitches. We appreciate how smooth he made the process for us. Torrey and Corey were a great duo and I’d recommend Nalley to anyone interested in a new or used vehicle. Lexus is now at the top of my list from the buying experience down to the product itself! The overall experience was top tier! More
Wydell Whiting in the service department was amazing! He listened to my request, and went above and beyond to ensure my vehicle was taken care of!!! I strongly recommend you going to Nalley Lexus Smyrna He listened to my request, and went above and beyond to ensure my vehicle was taken care of!!! I strongly recommend you going to Nalley Lexus Smyrna service department! More
Everyone was very welcoming and professional. The purchasing process was very easy. After the purchase Britt - my salesperson took the time to explain all features and how they worked. The purchasing process was very easy. After the purchase Britt - my salesperson took the time to explain all features and how they worked. More



