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Nalley Lexus Galleria
Smyrna, GA
565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 565 reviews
March 24, 2026
Our sales consultant, Nairoby Pujols Garcia, and new car sales manager Jacob Zauzau, were exceptional. Great sales experience and I would highly recommend Nalley for your future Lexus purchase. sales manager Jacob Zauzau, were exceptional. Great sales experience and I would highly recommend Nalley for your future Lexus purchase. More
by thomasstein
Employees Worked With
Nairoby Pujols Garcia, Jacob Zuazua
March 19, 2026
Kirk Martells is definitely a 12 star sales professional! I started looking at Lexus RX-350 CPO vehicles for my wife before Christmas. I was also looking at other dealers as well for the right RX-350. My wi I started looking at Lexus RX-350 CPO vehicles for my wife before Christmas. I was also looking at other dealers as well for the right RX-350. My wife is extra picky so when I saw a possible vehicle on the internet I had to ask questions. The other dealers either quit communicating with me or they passed me to different salespersons because I wasn't buying "today." Kurt stuck with me all the way through. He answered all of my questions promptly. When I couldn't find a CPO vehicle matching my wife's specs, I told Kurt I was going to look at getting a new 2026. I asked him to give me a couple days to ensure my wife had her mind made up on the specs. I told Kirk what we were looking for and in a few hours he had located a vehicle waiting to be built. I put my deposit down in mid-February and was told the vehicle would be delivered the end of March. March 16th we took delivery and could not be happier. I appreciate Kirk's patience during the entire process and for sticking with me as it went on for a couple of months. Kirk really understands that spending more than $60K on a vehicle requires careful consideration. He always put me first and addressed all of my questions. It was a pleasure to work with Kirk over the several months to finally make the purchase. I appreciate all Kirk and Nalley Lexus did make this purchase. Totally Satisfied! More
by jimrey51
Employees Worked With
Finance: Han Oh., Kirk Martells
January 20, 2026
My sales rep Russell Mosley was awesome, was very attentive of my needs. I didn’t get the car I wanted but he was able to get one that fit my needs as well as my pocket!😎 attentive of my needs. I didn’t get the car I wanted but he was able to get one that fit my needs as well as my pocket!😎 More
by Gigi
Employees Worked With
Russell Mosley, Demond Morris
January 13, 2026
Russell (the salesman) + Jimmy (the tech employee) + the financial employee were very informative; pleasant; professional. They made the car purchase process very easy and seamless. I would definitely recom financial employee were very informative; pleasant; professional. They made the car purchase process very easy and seamless. I would definitely recommend this dealership to purchase a new car! More
by barnthegreat
Employees Worked With
Russell
October 20, 2025
Philip and Jason were absolutely wonderful from the beginning. When I first text they were very prompt about getting back to me they helped me with all my questions and even kept in touch with me about beginning. When I first text they were very prompt about getting back to me they helped me with all my questions and even kept in touch with me about the car that I was going to test drive throughout the week because I was unable to get down there during the week. I got down there and the car that I was going to test drive I decided not to go with and went with a whole other car. It was such a pleasant experience and they've been so helpful every single department even down to the finance department with Demond. I'm very happy with my experience and if anybody else has the opportunity to buy from them do it don't second guess. More
by Bthomas7203
Employees Worked With
Philip and Jason on internet sales, Demond Morris
October 18, 2025
They helped me find the exact vehicle I wanted, even though it was not on their lot. Great process and able to source it faster than I expected! though it was not on their lot. Great process and able to source it faster than I expected! More
by Lexustxlnu
Employees Worked With
Alexander Price, Brandon Latimore, Cedric Wilcoxson
