Nalley Lexus Galleria

My experience with Nally Lexus was a pleasant one. The no pressure salesman, Cedric, walked me through everything so that I completely understood what I was looking at. I would buy from them again! The no pressure salesman, Cedric, walked me through everything so that I completely understood what I was looking at. I would buy from them again! More

The customer service that I received from Nalley Lexus Smyrna was outstanding. I bought my 2025 Lexus RX 350 that I purchased from them in for routine scheduled service and ended up leaving with a 2026 Le Smyrna was outstanding. I bought my 2025 Lexus RX 350 that I purchased from them in for routine scheduled service and ended up leaving with a 2026 Lexus Rx 350. Philip Pena, our sales consultant was very professional and knowledgeable in demonstrating the features on the 2026 and that convinced me to purchase it. The entire process was smooth and I did not feel pushed into upgrading my car. All the staff members that I encountered made me feel comfortable and valued. I highly recommend Nalley Lexus Smyrna. More

"I had a wonderful experience working with Andre Taylor. He was professional, knowledgeable, and made the entire process smooth and stress-free. There was no pressure, and he took the time to answer all my He was professional, knowledgeable, and made the entire process smooth and stress-free. There was no pressure, and he took the time to answer all my questions. Highly recommend!" More

The best new car purchase experience I have ever had. My Sales Associate, Orlando Pereira, walked me through the whole process, to include introducing to my new car and all of the options that came with My Sales Associate, Orlando Pereira, walked me through the whole process, to include introducing to my new car and all of the options that came with it. All within a few days of my ordering the car, which wasn't yet at the dealership. This was my third Lexus but the options change so much that I felt like I was in a spaceship - Orlando quickly made me comfortable with the purchase process and the operation of my new car. I cannot say enough good things about him, but I can recommend him unequivocally. More

Our Sales Manager was Horace McMillan. He was very pleasant, professional, & knowledgeable. He answered all of our questions, & provided a relaxing & stress-free environment. The experien He was very pleasant, professional, & knowledgeable. He answered all of our questions, & provided a relaxing & stress-free environment. The experience was excellent. More

Exceptional experience at Nalley Lexus Galleria. Purchased a used vehicle and the process was smooth, professional, and pressure-free. Purchased a used vehicle and the process was smooth, professional, and pressure-free. More

Orlando was friendly, knowledgeable and helpful. He evening took a photo for us with big red bow on car. He evening took a photo for us with big red bow on car. More

My experience with the finance department was not good. Outstanding service from the sales associate. Outstanding service from the sales associate. More

Our sales consultant, Nairoby Pujols Garcia, and new car sales manager Jacob Zauzau, were exceptional. Great sales experience and I would highly recommend Nalley for your future Lexus purchase. sales manager Jacob Zauzau, were exceptional. Great sales experience and I would highly recommend Nalley for your future Lexus purchase. More

Kirk Martells is definitely a 12 star sales professional! I started looking at Lexus RX-350 CPO vehicles for my wife before Christmas. I was also looking at other dealers as well for the right RX-350. My wi I started looking at Lexus RX-350 CPO vehicles for my wife before Christmas. I was also looking at other dealers as well for the right RX-350. My wife is extra picky so when I saw a possible vehicle on the internet I had to ask questions. The other dealers either quit communicating with me or they passed me to different salespersons because I wasn't buying "today." Kurt stuck with me all the way through. He answered all of my questions promptly. When I couldn't find a CPO vehicle matching my wife's specs, I told Kurt I was going to look at getting a new 2026. I asked him to give me a couple days to ensure my wife had her mind made up on the specs. I told Kirk what we were looking for and in a few hours he had located a vehicle waiting to be built. I put my deposit down in mid-February and was told the vehicle would be delivered the end of March. March 16th we took delivery and could not be happier. I appreciate Kirk's patience during the entire process and for sticking with me as it went on for a couple of months. Kirk really understands that spending more than $60K on a vehicle requires careful consideration. He always put me first and addressed all of my questions. It was a pleasure to work with Kirk over the several months to finally make the purchase. I appreciate all Kirk and Nalley Lexus did make this purchase. Totally Satisfied! More