Nalley Lexus Galleria

I am extremely satisfied with the level of customer service that I received today. I purchased an L/Certified 2017 Lexus GS 200t. The car is in immaculate condition and you allowed my inspector to chec service that I received today. I purchased an L/Certified 2017 Lexus GS 200t. The car is in immaculate condition and you allowed my inspector to check it for me first which gave me double peace of mind. Although I’m young everyone that saw me acknowledged me and treated me like a serious customer. I’ve gone to many dealerships and have been ignored or talked down to and they lost a customer that day. Terri was an absolute joy and met me with a smile. She grabbed Kirk right away. Kirk was excellent as he listened to my concerns that my inspector brought to my attention. He gave me a great deal and threw in the extras that I requested. Tos was hilarious and yet still professional while he got me the best interest rate available. I’m so glad that I bought my car from your dealership. It makes me happy to know that there are still genuinely good dealers left out there. More

Horace was incredibly helpful and thorough! He was very professional and kind throughout the entire process! Highly recommend working with Horace at Nalley Lexus in Smyrna! professional and kind throughout the entire process! Highly recommend working with Horace at Nalley Lexus in Smyrna! More

Rashad Saeed was great from the beginning to the end of my experience in purchasing my first Lexus vehicle. Very knowledgeable about all Lexus vehicles. my experience in purchasing my first Lexus vehicle. Very knowledgeable about all Lexus vehicles. More

Thank you Shelby Davis for being a great sales person. I didn't come to by a car . Shelby told me about the Rx360 no pressure. I loved it . I will buy my next car from Shelby. Stan was a great finance perso didn't come to by a car . Shelby told me about the Rx360 no pressure. I loved it . I will buy my next car from Shelby. Stan was a great finance person . I thank him for his patience and time. I also would like to thank . Carl for following up with my purchase making sure I'm happy. I love my truck thank u nalley Lexus. More

Horace McMillan is a true professional - unbelievable knowledge, service, wisdom and kindness all in one package. This is the only way to experience car business! knowledge, service, wisdom and kindness all in one package. This is the only way to experience car business! More

Dear Kirk,THANK YOU so much for the best service I have Dear Kirk, THANK YOU so much for the best service I have ever received at Nalley Lexus, and, as you know this is my THIRD car with Nalley! I had th Dear Kirk, THANK YOU so much for the best service I have ever received at Nalley Lexus, and, as you know this is my THIRD car with Nalley! I had thought about going over to Henessey......but, after meeting and working with you......I could go no other place. What a pleasure dealing with such a professional team.....you, Brandon Latimore, Jimmy Kling, and, Marlon in finance. You all made this so easy! My wife, Anne Dudley Hopkins, sends her regards. Many thanks, again, and stay safe my friend! More

I had a really good experience at this dealership! Very friendly and will buy again Thank you guys for everything and I love my GX friendly and will buy again Thank you guys for everything and I love my GX More

On December 27, I had seen a used RX 350, on the Nally Web site. I went ahead and filled out the the information requested, Not even 10 minutes passed, when Kirk Martells had contacted me, to tell me He h Web site. I went ahead and filled out the the information requested, Not even 10 minutes passed, when Kirk Martells had contacted me, to tell me He had exactly the Car I had wanted. I made an appointment to meat Mr. Martells, on Tuesday December 29th. He spoke briefly, about the RX 350, I was interested in , and we began to make final the papers, that would make this beautiful car mine. I have been buying cars for a long tine, BUT NEVER have I received such professional courtesy, and respect, that Kirk Martells showed me, as a first time customer. Well done Nally Lexus! I am now a NEW life time customer. More

Kirk did a great job and searched hard for the car we were looking for until he found it. His communication was excellent. Thank you Kirk! were looking for until he found it. His communication was excellent. Thank you Kirk! More

Brandon was excellent with everything, especially Brandon was excellent with everything, especially getting the paperwork done in a timely manner and was very pleasant and efficient to work with. Thi Brandon was excellent with everything, especially getting the paperwork done in a timely manner and was very pleasant and efficient to work with. This was our 2nd Lexus LX570 from Nalley Lexus of Smyrna and was a pleasure both times. More