Nalley Lexus Galleria

Nalley Lexus Galleria Service Tyler Thompson is a wonderful asset to the dealership. He is personable, knowledgeable and very professional. He communicated clearly and did exactl Tyler Thompson is a wonderful asset to the dealership. He is personable, knowledgeable and very professional. He communicated clearly and did exactly as he said he would do. He kept me informed via text and email. My car performs well and is 100% because of the excellent workmanship in the service department at Nalley Galleria which has maintained my 2013 GS 350. More

Excellent dealership experience I started my search for a Lexus 570 on the Internet. I contacted Nalley Lexus by email and within minutes received a response from an representative w I started my search for a Lexus 570 on the Internet. I contacted Nalley Lexus by email and within minutes received a response from an representative with the dealership. All of the people I dealt with at Nalley-Galleria were very friendly and knowledgable and helped to make the purchase of my Lexus 570 seamless. I will definitely recommend them to all my friends. More

Seamless purchase experience at Lexus Galleria Karl and Larry did a fabulous job of making our purchase transaction of a new RX 350 very pleasurable! Wehaggled a little bit on price with karl, who Karl and Larry did a fabulous job of making our purchase transaction of a new RX 350 very pleasurable! Wehaggled a little bit on price with karl, who is very gracious and accommodating, and at the end of the day we got a fabulous deal, with superlative customer service and attention to detail! More

Great experience and price on two cars we bought Shopping for our two recent cars (Used 2013 Toyota Highlander Limited and brand new 2015 Lexus ES350) at Nalley Lexus Galleria was a great experience. Shopping for our two recent cars (Used 2013 Toyota Highlander Limited and brand new 2015 Lexus ES350) at Nalley Lexus Galleria was a great experience. On both occasions, one week apart from purchase dates for both cars, first the Highlander and then the Lexus, we worked exclusively with Pedro. A great guy to work with, very knowledgable, a good listener, and recommends the best options to make your car shopping transparent and anxiety free. He patiently worked with and make sure we got the best price possible, which for us address the primary stress point – the negotiation and haggling of price. I 100% recommend visiting this dealership and ask for Pedro for your next car purchase. They have a huge car selection with all price points and configurations to cater to your needs. And of course, the very friendly and easy to work with finance guy, Larry, made closing the deal effortless. More

Great Experience We recently bought a pre-owned car from this dealership and we exclusively worked with Pedro. When my wife first went in, they did not have the car s We recently bought a pre-owned car from this dealership and we exclusively worked with Pedro. When my wife first went in, they did not have the car she was looking for but when she left Pedro assured her that he would find the car for her. Pedro definitely delivered! A couple weeks later he found a car at another dealership and personally went there to pick it up. When we had concerns on the cleanliness he assured us the detailing team would make it look brand new. Since we needed a couple things done to the car he told us to leave it with them and when he got off the shift he would personally drop it at our house. Pedro made the car buying process an enjoyable one for us and he delivered on everything he promised. When we woke up he next morning, the car was as clean as a whistle and parked right in our driveway. We would highly recommend Pedro for anyone who would like a salesperson who is not pushy, professional and honest. We will for sure be buying our future cars from Pedro! More

Muhamed Njie provides A1 customer service! Muhamed Njie is definitely among the best in the business when it comes to customer service. He goes the extra mile and helps makes the car buying ex Muhamed Njie is definitely among the best in the business when it comes to customer service. He goes the extra mile and helps makes the car buying experience a seamless and effortless one. Thank you for the service! More

AMAZING! Everyone at this dealership was beyond friendly and went above and beyond for me. I came from out of state and they handled everything perfectly so th Everyone at this dealership was beyond friendly and went above and beyond for me. I came from out of state and they handled everything perfectly so there was absolutely nothing for me to worry or stress about. Everyone was able to clearly review the different options I had towards purchasing vs leasing the vehicle and helped me make the best decision for me without any pressure. More

not happy with built quality of lexus nx200t I should have also read the reviews before stepping into the dealership.bought a new nx200 t on the 6th of june and what was quoted on the phone was n I should have also read the reviews before stepping into the dealership.bought a new nx200 t on the 6th of june and what was quoted on the phone was not presented on the sheet,I should have looked at the document thoroughly before signing the purchase document( Note:I compromised on the colour and the trade-in value of my car as i was told that i will get a good discount if i buy the car currently in their lot).I am also having issues with the built quality of the NX200t,personally felt my 2014 accord was way more good than this.The flap to take out the mirror came out within 3 hours of buying the car(was replaced with a new one by the sales person),there are scratches on the windshield and when i showed this to the sales rep i was asked if I or someone else scratched it up..dude why would some one shell around 40k and scratch the windshield of their car,this is my 3rd car n it never happened with the other cars i owned before.I was told the windshield will be replaced and i will be taken care of but i need to come next week(wow) also every time i went to the dealership i ended up waiting more than 2 hours(thanks for the Luxury VIP experience)if waiting for 2 hours is called VIP experience.Also the finance folks think as they are doing a favour by selling me the car.Two of my friends were also willing to buy lexus nx200...I am not recommending this dealer to them for sure More

Incredible experience- We love Lauren! Lauren Miller was incredible! She went above and beyond on everything she did for us. She truly made buying a car a pleasant experience. We had been t Lauren Miller was incredible! She went above and beyond on everything she did for us. She truly made buying a car a pleasant experience. We had been to several dealerships looking for a car in a certain price range. When we walked in Nalley Lexus I knew it was going to be different! Lauren immediately made us feel at home. She was so warm and friendly, as well as being very knowledgeable and professional. When we left that day driving home I told my husband we weren’t looking anywhere else… we were going to buy a car from Lauren, he felt the same way. She ended up finding us the perfect car! Everything she did was done with excellence. I would recommend Lauren to anyone... we love her! :) More

Safety Recall and Routine Maintenance Everything was performed as promised and in a timely manner. Jennifer Rhodes was a pleasure to work with. Jennifer explained the work to be done, foll Everything was performed as promised and in a timely manner. Jennifer Rhodes was a pleasure to work with. Jennifer explained the work to be done, followed up on my questions, and promptly contacted me when the work was completed. More