Nalley Lexus Galleria

Great Service My husband and I purchased two Lexus vehicles in the same day. Mr. Samuel was very knowledgeable and went above and beyond to assure that we got the My husband and I purchased two Lexus vehicles in the same day. Mr. Samuel was very knowledgeable and went above and beyond to assure that we got the best deal and service on both vehicles. He went to his manager on our behalf a few times to try and win our service; it worked. So far we are very pleased with our vehicles and looking to purchasing our next vehicle from Nalley Lexus Galleria. More

Complete Professional My purchase was a lengthy process as I was waiting for the repairs on a wrecked vehicle before I could complete the trade. Lauren was with the proces My purchase was a lengthy process as I was waiting for the repairs on a wrecked vehicle before I could complete the trade. Lauren was with the process all the way. She kept in touch, kept me informed and interceded when needed. She always exhibited complete professionalism. Nalley Lexus Galleria is indeed lucky to have such an individual on staff! More

Nalley Lexus Smyrna I went to Lexus to see what cars they had to offer. I was helped by the salesmen Roy Samuel. He went on a test drive with me in a 2012 IS 250 f sport. I went to Lexus to see what cars they had to offer. I was helped by the salesmen Roy Samuel. He went on a test drive with me in a 2012 IS 250 f sport. The test drive environment was very laid back and that really helped to convince me to buy the car. When we returned back to the dealership Roy continued to have a very laid back approach to the purchase of the car, giving me ample time to talk it over with anyone I wished to call as well as providing the car fax for the vehicle. I ended up trading in my old car and driving off in the IS 250. I have loved the car and Roy has made sure I am still satisfied with my purchase. All around a great experience. More

Great service! I was in the market for a SUV and RX350 was one of the vehicles I was considering. Stepped into the Nalley Lexus Smyrna showroom to check what they ha I was in the market for a SUV and RX350 was one of the vehicles I was considering. Stepped into the Nalley Lexus Smyrna showroom to check what they had to offer and ended up making a deal in less than 3 hours! Roy Samuel helped me look at various SUVs in my budget without ever pushing me into making the purchase. Even after I made the purchase, Roy kept calling to find out if I was happy with the purchase. I was really impressed with his and the Nalley Lexus' service and would definitely recommend him to others. Also, since their service department is open until 10 pm on weekdays, it makes it convenient for me to be able to drop off my vehicle for service after my work hours. More

New Car Purchase I recently purchased a 2015 Lexus RX 350 F Sport from Nalley Lexus Galleria. The sales consultant I dealt with was Tejay Beauparlant. Dealing with Tej I recently purchased a 2015 Lexus RX 350 F Sport from Nalley Lexus Galleria. The sales consultant I dealt with was Tejay Beauparlant. Dealing with Tejay was a great experience. He was very courteous and professional. He was very patient in explaining the various features of the RX 350, and couldn't have been more helpful. He has continued to reach out and offer assistance on anything I might need concerning the vehicle. So far I am very pleased with the vehicle, and very pleased with my experience in dealing with Tejay and with Nalley Lexus Galleria. More

Wonderful Experience! I bought a Lexus this weekend I am I'm so happy I went to this store. Purchasing a car is hard but everyone at Nalley Lexus helped me choose the best I bought a Lexus this weekend I am I'm so happy I went to this store. Purchasing a car is hard but everyone at Nalley Lexus helped me choose the best car for my family and I. Roy Samuel was such a pleasure to work with! He worked so hard to get us the best deal possible. If you need to purchase a car I would definitely recommend this store. More

The car of my dreams If you are looking for the car of your dreams, Roy Samuel is the man to see. He listens to what you are looking for and will put you into that car. If you are looking for the car of your dreams, Roy Samuel is the man to see. He listens to what you are looking for and will put you into that car. I am a very picky person and sometimes it rubs people the wrong way. Roy had the patient of an angel and never got upset at the times I asked to see other cars or the fact that my lady didn't like the color of the one that I like. He encouraged me to get her and test drive it together and she may even like it after all. My lady had her heart set on a deep blue Lexus that we both were shown by Roy as well as a deep tan one that I liked. Now Roy let me test drive the tan Lexus to pick up my lady at her house which wasn't far. Now Roy mind you didn't have to do that,but if he hadn't, my lady wouldn't of seen how beautiful the car was as Roy had it cleaned real nice to show to her. She got in the car we drove back to the lot and she fell in love with the car. We had been searching for a car for 2 weeks before we met Roy. No one has given us the treatment of trust and kindness that Roy has. I paid cash for the car that was a Lexus 350 2007 fully loaded with low miles in mint condition. Roy worked a great deal for me with management that I could pay cash. He got me a discount, food, drinks, and even small gifts. What a salesman. Roy was great and even let me know that the Service Department is open till 10PM on weekdays thats a big plus! So if you are looking for a car with no hassle, no pressure, no lies and someone who will dedicate their time, knowledge and kindness to your ever needs then Roy Samuel is the man to see. I have my dream, do you want yours? More

Monica Haines I just happened to stumble across the exact car that I had been looking for online. A beautiful black Maserati, had it all, the color, motor and the I just happened to stumble across the exact car that I had been looking for online. A beautiful black Maserati, had it all, the color, motor and the right wheels. I was in love. One problem. The car was in Georgia and I'm in New Jersey. Oh boy this is going to be a nightmare. I called Smyrna Lexus and was put in touch with Monica Haines. Who immediately put my concerns and fears to rest. Explained the process to me, took the reigns and methodically checked every box of this long process until the day the car was shipped to my front door. Her professionalism was reassuring throughout. I would like to personally thank her for all the extra calls, just to check in on where we were in the process, keeping me informed and stress free. In a word OUTSTANDING! More

Lauren Miller is the "BEST OF THE BEST." My wife and I would like to thank Lauren Miller for making our “first” vehicle leasing experience extremely pleasurable. Throughout the entire proces My wife and I would like to thank Lauren Miller for making our “first” vehicle leasing experience extremely pleasurable. Throughout the entire process, she displayed unparalleled integrity, honesty, resourcefulness, and technical knowledge while simultaneously rendering the highest levels of customer service. She consistently made herself available for all questions and concerns, even after the leasing transaction was finalized. Her individual drive, caring attitude, commitment to excellence, and superb professionalism greatly enhanced the professional image of Nalley Lexus Galleria. At some dealerships, leasing a vehicle can be overwhelming and intimidating, but not at Nalley Lexus Galleria. Their entire team of professionals made it easy! My wife and I will recommend Lauren and the dealership to anyone we meet with full confidence. Lauren and the dealership exceeded our expectations and made us feel like we were part of their family. Lauren Miller, Joel Murray, Joe Maupin, and the entire team at Nalley Lexus Galleria have truly earned our loyalty and our highest level of respect. More

RX 350 Purchase Our experience at Nalley Lexus Smyrna could not be described using any other word except for EXCELLENT. My husband Darren and I met Roy Samuel on a S Our experience at Nalley Lexus Smyrna could not be described using any other word except for EXCELLENT. My husband Darren and I met Roy Samuel on a Saturday and bought our Lexus RX 350 the next Saturday. We took a look at the inventory, reviewed Car Fax Reports and test drove at least 3 or 4 different vehicles on the lot. Even when we decided not to purchase the vehicle that Roy delivered from another location, at no point was there any pressure to hurry and purchase. Roy has exemplified excellent service, great salesmanship and timely follow-up. I would recommend Roy to any friend or family member. Thanks so much Roy! More