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Nalley Lexus Galleria

Smyrna, GA

4.7
492 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 492 reviews

May 06, 2013

Mr. Mullaney was pleasantly receptive, extremely honest and helpful and got the job done. I came to Nalley Lexus for an oil change and left with a brand new car with the help of Mr. Mullaney. My husband re More

by brudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyesha Montford
May 07, 2013 -

Nalley Lexus Galleria responded

I am thrilled that you have had such great experiences at our dealership and, especially, with Tony and Tyesha. If you have any questions, don't hesitate to give us a call, 770-428-9600. We are always happy to help in any way that we can. Thank you for your feedback, and we look forward to your next visit. Best regards, Bill Waibel, General Manager

April 15, 2013

Service specialist showed very professional, polite, and friendly. Service was done on time and complete. it was a very good esperience to have my car serviced at that dealership. More

by slchiao
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
April 02, 2013

We visited the Nalley Lexus dealership to have the oil changed in my 2006 Lexus GS300 and looked at a 2013 Lexus GS 350 F-Sport while waiting for the service to be completed. Tony Mullaney approached us More

by teulexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2013 -

Nalley Lexus Galleria responded

Thank you so much for the kind words about your experience at our dealership and, especially, with Tony. I am so glad that he was able to create such a positive, hassle-free experience for you. If you have any questions, don't hesitate to contact us, 770-428-9600. We are always happy to assist in any way that we can. Again, thank you for your feedback, and we look forward to your next visit. Best regards, Bill Waibel, General Manager

March 28, 2013

Jody was fantastic, she helped me find the right car and deal. I didn't wait long and she went above and beyond. She managed to work with her manager to trade in my car as well as find all the rebates to m More

by Coco1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 29, 2013 -

Nalley Lexus Galleria responded

Congratulations on your new car! I am so glad that Jody made the car-buying so rewarding for you. If you have any questions or concerns, don't hesitate to give us a call, 770-428-9600. We are always happy to help in any way that we can! Thank you for your feedback, and we look forward to your next visit to Nalley Lexus Galleria. Best regards, Bill Waibel, General Manager Nalley Lexus Galleria

February 26, 2013

This was our first Lexus purchase. The entire experience was very professional but with a relaxed feel. All of the staff that we worked with were extremely nice and helpful. Tony Mullany was our salesman More

by carolgsullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 27, 2013 -

Nalley Lexus Galleria responded

Thank you so much for such a great review of your experience at Nalley Lexus Galleria and with Tony! We are so excited that you chose our dealership to purchase your first Lexus. If you have any questions or concerns about your new car, feel free to give us a call at 770-428-9600. We are always happy to help. Welcome to the Lexus family! Best regards, Bill Waibel, General Manager, Nalley Lexus-Galleria

February 25, 2013

Received excellent service from the time we walked in the door. Did not feel pressured at all. Tony was patient with us as we debated between different models, packages, etc. He provided all the informati More

by JacquelineD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2013 -

Nalley Lexus Galleria responded

Thank you so much for taking the time to review our showroom and your experience with Tony! I am so happy to read that you had a great experience. We look forward to your next visit, and in the meantime, if you have any questions or concerns, feel free to give us a call, 770-428-9600. We are always available to assist you. Best regards, Bill Waibel, General Manager, Nalley Lexus Galleria

February 24, 2013

Bought my first Lexus from Nalley Lexus. I would recommend this dealership to anyone in the market for a new or used auto. I give the rating of "5" because of my overall experience while shopping fo More

by JeremyEaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2013 -

Nalley Lexus Galleria responded

Jeremy, I am delighted that you chose our dealership to purchase your first Lexus and even more delighted to read that you had such a great experience. If you have any questions about your new car (technology, maintenance, etc.), don't hesitate to give us a call, 770-428-9600, or stop by. Again, thank you for choosing Nalley Lexus Galleria and taking the time to leave feedback about your experience. Welcome to the Lexus family! Best regards, Bill Waibel, General Manager, Nalley Lexus Galleria

February 20, 2013

Mr. Autry's has many fine attributes but the primary reason my wife and I could recommend him to our family and friends was that he listened to us without interruption. He did not pressure us or use an More

by lumcheesal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Autrey
Feb 20, 2013 -

Nalley Lexus Galleria responded

Mr. Goodrich, Thank you so much for your kind words about our dealership, and especially Randy Autrey. It's always great to get feedback that our customers don't just love their car but love their salesperson as well! If there is anything that myself, Randy, or anyone else at Nalley Lexus Galleria can do to help with your future needs, don't hesitate to give us a call. Best regards, Bill Waibel, Nalley Lexus - Galleria General Manager 770-428-9600

February 10, 2013

Jody was a pleasure. She made my car buying experience hassle-free and pleasant. She was highly knowledgable about the car and was able to easily address my concerns. Joe, in finance, was also a pleas More

by Nedrawright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 05, 2013

We came in for service on our 2011 Lexus ES350 and found the 2013 Lexus Hybrid 300h and decided that it was time to buy. Zach took good care of us in service but as we were looking at the Hybrid, Jody stop More

by Lexus Hybrid Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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