Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nalley Lexus Galleria
Smyrna, GA
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 554 reviews
July 19, 2025
They seem to take pride in providing value to their customers. My salesperson, Shelby, was phenomenal. I wish I needed to buy more cars so that I could buy more cars from Shelby. customers. My salesperson, Shelby, was phenomenal. I wish I needed to buy more cars so that I could buy more cars from Shelby. More
by SteveU
Employees Worked With
Shelby Davis
July 19, 2025
Excellent Service from the Nalley Lexus Galleria Team We had a fantastic experience at Nalley Lexus Galleria. Loui, our sales professional, was knowledgeable and patient. Zlatan, the internet man Team We had a fantastic experience at Nalley Lexus Galleria. Loui, our sales professional, was knowledgeable and patient. Zlatan, the internet manager, helped us get everything started smoothly online. Bill, the general manager, ensured everything stayed on track, and El Rico made the final steps quick and easy. The entire process was smooth, professional, and pressure-free. We’re thrilled with our new Lexus and highly recommend Nalley Lexus Galleria. More
by Mme
Employees Worked With
Loui El Romeh, Bill Waibel
July 16, 2025
It was a complete pleasure working with Lexus of Smyrna. Xavier, Brandon and Alex exceeded my expectations. Thank you all. To the Receptionist and the beautiful smile young lady that I did not get names for Xavier, Brandon and Alex exceeded my expectations. Thank you all. To the Receptionist and the beautiful smile young lady that I did not get names for I want to say thank you for your smiles. More
by J.latoya
Employees Worked With
Xavier and Alex, Brandon Latimore
July 08, 2025
Very unprofessional… they lie and play games. All I’m trying to do is buy a car… they give very low low amounts for your trade. Know your value of your car before you trade in here they will try All I’m trying to do is buy a car… they give very low low amounts for your trade. Know your value of your car before you trade in here they will try and take advantage…… I highly do not recommend this dealership. Edward, Jarrel,Russel and Shashank are complete Liars and unprofessional….. More
by BenzMerc11
Employees Worked With
Edward, Russel , Jarrel , Shashank
July 07, 2025
Knowledgeable, professional, personable and accommodating salesmen and other staff. Jacob was very patient and helpful. accommodating salesmen and other staff. Jacob was very patient and helpful. More
by MFloyd
Employees Worked With
Fonda Trice, Steve Parker & Jocob Baker & El Rico Williams
July 01, 2025
We had a great experience at Nalley Lexus. Our sales person was Brian Morgan. He walked us through the process of the Lexus brand and the advantages of a Lexus. He showed of different cars on Our sales person was Brian Morgan. He walked us through the process of the Lexus brand and the advantages of a Lexus. He showed of different cars on the lot until we found the best ones for our budget and needs. > More
by tjhines8
Employees Worked With
Brian morgan
July 01, 2025
Everyone was wonderful and made the car buying experience seamless, especially Russell. Will definitely recommend to family and friends. Great pricing and had exactly what I was looking for. Could not ask seamless, especially Russell. Will definitely recommend to family and friends. Great pricing and had exactly what I was looking for. Could not ask for anything more, after waiting 10 years to buy a new car. Sales staff and manager were very knowledgeable and pleasure to work with, through the process. More
by andy.taylor
Employees Worked With
Russell
