Nalley Lexus Galleria

I went to Nalley Lexus looking for a different car. That car was already sold. However, I was able to find an even better car at an even better price. Keith Lothrop worked really hard to get me the price I car was already sold. However, I was able to find an even better car at an even better price. Keith Lothrop worked really hard to get me the price I wanted for the car I wanted. I love my car. The service was friendly and the cars are top quality. Nalley Lexus rocks. More

keith was great and there were no surprises with the car. a real pleasure i'm an out of state buyer and he did everything in his power to accomodate me. a real pleasure i'm an out of state buyer and he did everything in his power to accomodate me. More

The service at my previous vist was far from acceptable. I considered changing dealerships but I am glad I did not. Zack was exceedingly helpful and the vist was what I have come to expect over the last 23 I considered changing dealerships but I am glad I did not. Zack was exceedingly helpful and the vist was what I have come to expect over the last 23 years I have been going to Nalley Lexus. More

This was my second purchase from Nalley Lexus Galleria. Same level of professionalism and service was provided for my Lexus purchase as was my Camry purchase. I apprecaite Keith's interest, concern and pa Same level of professionalism and service was provided for my Lexus purchase as was my Camry purchase. I apprecaite Keith's interest, concern and patience. Thanks!!!! More

Deal for car was falling apart due to much confusion. Your dealership did the right thing by satisfying the customer. You understand long term relationships. Your dealership did the right thing by satisfying the customer. You understand long term relationships. More

Everything was great, friendliness, professionalism, knowledgeability about their products and services. The negotiation was simple and painless. The only cost I objected to was documentation fees, th knowledgeability about their products and services. The negotiation was simple and painless. The only cost I objected to was documentation fees, they are astronomical across the board, not only at Nalley, in the industry in general. Aside from that I am pleased and am enjoying my new Lexus! More

I tried to purchase 2013 LX570, horrible experience, i am not gonna buy any cars from them. They are always thinking about a profit. We have back and forward for only $500.00. He was pushing me to buy for hi not gonna buy any cars from them. They are always thinking about a profit. We have back and forward for only $500.00. He was pushing me to buy for his price. I do not think so he is a good sales person and dealership neither. More

We had a wonderful experience at Nalley Lexus. Every person we encountered was very friendly and helpful. Keith took his time with us and answered all of our questions. person we encountered was very friendly and helpful. Keith took his time with us and answered all of our questions. More

I did not have an appointment this particular day, but decided to stop in because I was getting different answers over the phone about a service that I needed. When I pulled into service Tyesha came out a decided to stop in because I was getting different answers over the phone about a service that I needed. When I pulled into service Tyesha came out and greeted me. I told her about my problem and she immediately called over to the parts department to find out my exact answer. She also was patient in answering all of my questions. I also told her I was interested in purchasing an accessory for my car, but that department was already closed for the evening so I told her I would just stop in the next day. I stopped in the next day to make my purchase and it was already reserved with my name on it. Very nice. I will now be booking her as my service consultant each time. I did not know who to request when making an appointment since my favorite consultant Ryan has left the company. They have been booking me with the next available consultant and let's just say so far no one has been like Ryan or Tyesha. More

Absolutely EXCELLENT experience from top to bottom... Had an OUTSTANDING Service consultant, Jeff Jackson who is terrific, very client oriented, took time to explain, and was couteous. I will take my car Had an OUTSTANDING Service consultant, Jeff Jackson who is terrific, very client oriented, took time to explain, and was couteous. I will take my car to this dealership for service in future. More