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Nalley Lexus Galleria

Smyrna, GA

Overview
Reviews
Vehicles
4.7
492 Reviews
Call Dealership (678) 322-1679
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2750 Cobb Parkway SE

Smyrna, GA

30080

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Showing 492 reviews

February 22, 2025

Great and friendly customer service! Definitely recommend sales rep, Elijah. I will return for next future vehicle. More

by mkmelroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah , Demond Morris
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February 22, 2025

Working with Shelby was a pleasure other than the online application process kicking me out three times the process was quick and easy. Receiving the car in the evening I didn't notice the chipped paint on More

by gofundmenot21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alek, Shelby Davis
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February 21, 2025

Andre was great. The process took a long time but he was diligent in finding us the car we wanted. More

by kathym5236
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber and Jimmy King. , Andre Taylor
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February 17, 2025

They are very knowledgeable and professional! The customer service was excellent! I would highly recommend them if you’re in the market to buy a new car. More

by dg143827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Houston
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February 15, 2025

Brandon and Matthew were awesome! ! Thank you both for your expert service!! I love my New 2025 IS350 😊 More

by Kimberly Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew , Brandon Latimore
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February 13, 2025

My sales rep Matthew and financial rep Alex were very personal and professional! Pleasant environment. More

by Julie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew and Alex
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February 12, 2025

Dealership was great and salesperson I worked with was great. Kirk answered all my questions, provided timely updates and was fantastic to work with. More

by jbarmbrister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
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Feb 28, 2025 -

jbarmbrister responded

Dealership was great and salesperson I worked with was great. Kirk answered all my questions, provided timely updates and was fantastic to work with.

February 11, 2025

Excellent attention from entering the parking lot til driving my new car off the lot. Horace was very attentive and offered great help More

by 2016tferrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Rhodes , Horace McMillan, Demond Morris, Brandon Latimore, Ryan McVicker
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February 11, 2025

I have been a loyal customer to this dealership for 17 years. They are always friendly and professional. More

by lilhamp9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Butts, Alek Cusso
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February 10, 2025

Friendly staff and great cars. Pretty inefficient in managing purchase transactions. Dealership not maintained at the same standard it was several years ago. More

by tslove2b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Morris
Report | Print
Feb 16, 2025 -

Nalley Lexus Galleria responded

Thank you for your feedback! I’m glad to hear you enjoyed our team members and selection of vehicles. I regret that the purchasing process felt inefficient, and I appreciate your input on the dealership’s upkeep. We are always looking for ways to improve, and your comments will help us do that. Please feel free to reach out if you’d like to discuss your experience further. Bill Waibel General Manager Nalley Lexus Galleria 770-428-9600

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